Technical Consultant Engineer
5 days ago
About the job Technical Consultant Engineer
**MAIN DUTIES**:
- ** Occupational Health & Safety and Environment responsibility.**
- Fully comply with OHS-PR-12 and SDD-ENV-PR-07
- Must comply with all company QEOHS policy, procedures, standards, rules, regulations and will be measured against criteria outlined in Dialogue.
**2.**Complaint solving.**
- Complaint solving of concreting until complete customer (to meet satisfaction within SLA).
- Support each other in TC team in complaint solving or when required by TCE Superintendent.
- Job priority settlement (complaint solving/ support customer).
**3. Technical Consulting to customers.**
- Work closely with Sales to define customers needs before offering the solutions.
- Provide technical consulting on how to use INSEE solutions efficiently.
- Coordinate the trial mix activities
**4. Improve customer loyalty.**
- Promote INSEE cement solutions as the solutions for different requirements of customer.
- Take lead the trial mix for RMX, project & CPM.
- Approach projects, in collaboration with Industrial Sale
**5. Training.**
- Internal training for another function
- External training for customers
**6. Pre-sales and market analysis.**
- Survey market and analysis data
- Promote solutions to improve special cement volume.
- Pre-sales activities for contractors, and non-contractors
**7. Technical Service.**
- Promote technical services (i2i) to customers.
- Understand value of technical services and how offer to customer.
**REQUIREMENTS**:
**EDUCATIONAL QUALIFICATIONS**
- University (construction degree, construction materials).
- Good hands-on knowledge of concrete & plaster/ mortar.
- Presentation, interpersonal and communication (both verbal and spoken English) skills.
- Business exposure preferred.
- English knowledge: medium.
**RELEVANT EXPERIENCE**
- 2 years work experience in construction/ consultant/ RMX Technical/ CPM Technical
**LEADERSHIP COMPETENCIES**
- Analysis and Problem Solving
- Planning and organizing
- Customer Focus
- Adapt and Learn
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