Trainer Capability Development Senior Manager
1 week ago
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
Responsible for supporting Head of ATD Capability Development in building and developing training content to deliver the goal.
Job Responsibilities
_/ Phạm vi công việc_
Formulate direction and execution plans aim at building capability for ATD and Agency Trainers.
- Identify competency framework for trainers (including AT), develop learning road map & learning journey.
- Conduct/ organize training & coaching to uplift trainers’ competencies
- Conduct TTT & Certify for trainers
- Propose & execute trainer recognition/ retention programs to retain and build high performed staff
- Develop training courses, activities and workshop to enhance ATD and Trainers’ competencies
- Conduct knowledge and selling skills training such as: knowledge of Life insurance, basic knowledge of insurance, general knowledge of law of insurance, sales cycles and selling skills
- Conduct and follow up the first 6 months development of Trainers and ATD
- Prepare knowledge test (K-test) and quarterly K-test for trainers
- Review and validate ATD and Trainers quarterly, and report/ communicate to the relevant parties.
Team & Relationship management
- Build & maintain internal & external relationships effectively
- Ensure effective communication among parties
- Other tasks/projects assigned by Line Manager
Job Accountability /
_Trách nhiệm chính_
- Initiate ideas and provide execution directions in formulating and building initiatives and any assigned projects that support the business objectives, focusing on development of ATD and Trainers.
Job Requirements / Yêu cầu
**Qualifications**:
- University graduation with major Human Resources Management/ Business Administration/Pedagogy/Finance
- Banking. Master graduation is an advantage
- Knowledgeable about insurance HR Technical domain (OD- building competency framework, developing IDP )
- Program proficiency: Master all the programs certified
- Proficient in English
Knowledge and skill
- Conceptualize
- Stakeholder management (influencing, networking,)
- Facilitation
- Initiative implementation
- Others:
+ Positive/ Growth mindset
+ People oriented, result oriented
Competencies
- Leadership Capability Model in accordance with PVA standard: Advanced level
- 5 core values (Ambitious, Courageous, Curious, Empathetic, Nimble)
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