Customer Services Knowledge Management Specialist

**Mô tả công việc**: - Receive, check the booking information. Update procedures, contact with customers to ensure the booking process information in accordance with procedures prescribed by each customer - Quotations for each customer request and payment tracking system to update IBMS if necessary - Convey accurate, timely, and complete customer...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: Thỏa thuận) About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. In this role We are currently...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are the ticketing solution provider of the top 3 greatest world sports tournament. We are looking for smart, collaborative, enthusiastic and well-organized professionals who are willing to take an active part in a sustainable, long-term product venture with a start-up mindset: - Help customers...

**Customer Service Specialist (Vietnam | Work From Home)** **Location**: Vietnam (Remote) **Salary**: USD 500-600/month + Performance Bonus **Experience Required**: Minimum 6 months in Customer Service (Electronics preferred) **Language**: Proficiency in **Chinese** (required) **About the Role** We’re looking for a **Customer Service Specialist**...

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: The Customer Service team’s mission is to deliver best in class customer experience through operational excellence. Effective account operations help streamline processes such as order fulfillment, inventory management, invoicing, ensuring that customers receive their products on time and in full. This...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - ACTIVITIES - Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. - Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - ACTIVITIES - Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. - Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and...

We're looking for a Customer Service Specialist who is proactive, customer-focused, and passionate about creating joyful experiences for our customers. You'll interact directly with customers via online channels and hotline, assist with orders, resolve issues, and help drive sales through thoughtful consultation.ResponsibilitiesCustomer Consulting:Engage...

Country: Viet NamCity: Ho Chi MinhJob Family: Supply ChainContract Type: Limited-termJob ID: 52762Senior Export Customer Service Specialist (Temporary)The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and...