Business Analyst

5 days ago

Hanoi, Vietnam SmartOSC Full time

**ABOUT SMARTOSC**

Established in 2006, SmartOSC is a premium, full-service e-commerce agency. We offer simple yet effective solutions, from consulting, website development, UX/UI design to managed services. With a variety of large customers in North America, Asia, ANZ and Europe, SmartOSC’s technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely and Salesforce Commerce Cloud.

Over the years, SmartOSC has attracted both tech and non-tech specialists, increasing the number of employees to over 1,000 across Vietnam, Singapore, Japan, USA, Australia, UK, Thailand, Korea and Indonesia. With a “people-centric” strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

For additional information about SmartOSC, please visit:
**Business Analyst**

**Role**:Business Analyst

**Quantity**:2

**Working place**:Hanoi - Vietnam

**Responsibilities**:

- Understand customer business process, needs and requirements
- Analyze the requirements from customers in business view and end-user view
- Ensure business requirements are fully understood by Development and provide input to design and product specifications
- Document functional and business requirements
- Create wireframes, activity diagrams and system process flows
- Track all change requests from customer. Manage all requirements, specifications, change request of the project
- Work with development team to go over the specification, Q&A, consult the solutions or figure out the problems
- Other tasks assigned

**Requirement**
- Have a good knowledge of software development process
- Advance using Microsoft Visio, Prototyping, Wireframe & use case tools
- Strong business analytical skill and logical mind. Be able to grasp the complex software system and learn quickly
- Ability to communicate complex ideas clearly and effectively
- Good design documentation is required. Experience in creating clear, concise documentations
- Good UML knowledge is a great asset
- English fluency, especially in writing and reading
- Good communication, presentation and management skills
- Enthusiastic, responsible, willing to learn new things and ability to work under pressure, available to work at any time

**Benefit**: _At SmartOSC, we offer the bests to your values:_
- Attractive salary package
- Salary reviews twice a year
- Flexible working hour
- Premium health care
- Working in One of the largest Ecommerce Agencies in South East Asia - Professional English environment
- Free English, Japanese and professional training packages
- Firm’s Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

For more information about SmartOSC, please kindly visit:
**Salary**: Up to 40,000,000₫ per month

**Language**:

- English (required)

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