Business Analyst

2 days ago

Hanoi, Hanoi, Vietnam BSS Group Full time $600,000 - $1,200,000 per year

Role Overview

As a
Business Analyst
, you sit at the center of product discovery and delivery.

You support Product Owner across all B2B Suite modules by translating business needs into clear requirements, documenting workflows, analyzing data, and ensuring alignment between user expectations and final features.

You play a critical role in making our apps predictable, scalable, and easy for merchants worldwide.

What we expect you to perform:

1. Requirements Gathering & Documentation

  • Work with PMs to clarify scope and translate ideas into clear
    BRD/FRD
    , user stories, and acceptance criteria.
  • Map complex B2B workflows (pricing, catalog rules, customer groups, checkout flows).
  • Maintain up-to-date requirement docs, edge cases, and logic diagrams.
  • Support in writing
    user stories for Jira
    with clear acceptance criteria.

2. Product Analysis & Research

  • Analyze merchant feedback (Crisp, reviews, data logs) to identify real pain points.
  • Benchmark competitors and summarize insights.
  • Support PM in researching industry patterns (B2B workflows, ERP, POS, tax logic).

3. Data & Usage Insights

  • Track and summarize key usage metrics (activation, rules created, onboarding steps).
  • Support PM in building dashboards / reports for product decision-making.
  • Identify root causes behind low usage or high support cases.

4. Workflow & UX Support

  • Create simple flowcharts, logic diagrams, and wireframe sketches to support PM and Designers.
  • Ensure feature logic is consistent across the B2B Suite
  • Validate UX from a business logic perspective.

5. Sprint & Delivery Collaboration

  • Support PM in grooming features with Dev/QA.
  • Help clarify edge cases during development.
  • Validate feature behavior before QA passes to ensure it matches requirements.

What we're looking for

  • 1–3 years of experience as Business Analyst / System Analyst / Product Analyst (Junior–Mid).
  • Strong logical thinking and ability to break problems into steps, rules, and scenarios.
  • Experience writing BRD, FRD, user stories, acceptance criteria, and technical requirements for developers.
  • Ability to create flowcharts, logic diagrams, and basic wireframes using tools like Miro, , or Figma.
  • Good understanding of SaaS or eCommerce workflows.

Why you will love to work with us

  • Competitive salary 25M + performance bonus
  • 13th-month salary based on the business performance. Seniority Allowance;
  • Advancement opportunities available, growth path to Senior BA → Product Owner
  • Work with global merchants and a modern SaaS product
  • 5 working days/week. 13.5 days off/year.
  • Support course and certification fee for expertise improvement;
  • Annual health check-up;
  • Convenient working space with free tea and coffee, massage equipment, PS5,…
  • Volunteer work and outdoor activities with company support: sports clubs, team building, birthdays, company trips, etc.
  • Other benefits according to the provisions of the Company and the Labor Code.

  • Business Analyst

    1 week ago

    Hanoi, Hanoi, Vietnam GSM - Xanh SM Full time $60,000 - $80,000 per year

    We are seeking a talented and motivated Business Analyst to join our dynamic team at GSM Global. As a Business Analyst, you will play a crucial role in analyzing data, identifying trends, and providing actionable insights to drive strategic decision-making within the company. This position offers an exciting opportunity to contribute to the growth and...

  • Business Analyst

    1 week ago

    Hanoi, Hanoi, Vietnam NovaByte Software Solutions Full time ₫312,000,000 per year

    Business Analyst (BA)Onsite at Dịch Vọng Hậu, Cầu Giấy1. Job DescriptionAnalyze, gather, and clarify business requirements from clients or internal departments.Develop business analysis documents: functional models, business flow models, use cases, and detailed specification documents.Work closely with the technical team to ensure requirements are...

  • Business Analyst

    1 week ago

    Hanoi, Hanoi, Vietnam LittleLives Full time $60,000 - $80,000 per year

    We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic product team. The ideal candidate will play a pivotal role in supporting the Product Manager with requirement gathering, analysing business processes, and contributing to the conceptualisation of new features and enhancements for our...

  • Business Analyst

    6 days ago

    Hanoi, Hanoi, Vietnam Cloud Ace Full time ₫1,500,000 - ₫6,000,000 per year

    Top 3 reasons to join usTiếp cận công nghệ tiên tiến nhất thế giớiChế độ phúc lợi tốt, môi trường chuyên nghiệpLàm việc trên môi trường Google Cloud PlatformJob descriptionJob DescriptionWe are seeking a skilled and detail-oriented Business Analyst to join our team. The Business Analyst will be responsible for...

  • Business Analyst

    2 days ago

    Hanoi, Hanoi, Vietnam LittleLives Full time $70,000 - $120,000 per year

    We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic product team. The ideal candidate will play a pivotal role in supporting the Product Manager with requirement gathering, analysing business processes, and contributing to the conceptualisation of new features and enhancements for our...

  • Business Analyst

    4 days ago

    Hanoi, Hanoi, Vietnam Helius Vietnam Full time $500,000 - $1,000,000 per year

    Business AnalystDomain: Banking/FinanceLocation: Hanoi (Hybrid)Working time: Mon - FriMust-have: English fluentMain task:Document business and solution requirements (BRD, FSD, US), user guides, and training materials.Transform business needs into technical requirements for the development team.Qualification Requirements:At least 7 years of experience in...

  • Business Analyst

    2 days ago

    Hanoi, Hanoi, Vietnam ADI Group Full time $30,000 - $60,000 per year

    Job title: Business Analyst (AML)Location: Hanoi, VietnamExperience :· years in banking and preferably in the AML domain · The person should be good in English and Vietnamese so that he/she can coordinate implementation.

  • Senior Business Analyst

    4 days ago

    Hanoi, Hanoi, Vietnam NTQ Solution JSC Full time $600,000 - $1,000,000 per year

    Company DescriptionNTQ Solution JSC, founded in 2011, is a global IT service provider headquartered in Hanoi, Vietnam, with additional branches in Japan, Korea, Germany, Hong Kong, and the US. With a team of over 1,500 professionals, NTQ has partnered with 350+ enterprises across 20+ countries, successfully delivering more than 760 projects. The company is...

  • Business Analyst

    7 hours ago

    Hanoi, Hanoi, Vietnam MB Life Full time ₫1,500,000 - ₫3,000,000 per year

    Top 3 reasons to join usCompetitive salary and annual packageMIC Premium Healthcare, Life & Cancer Insurance15 days for annual leave & wellness allowanceJob descriptionCollect, analyze, and clarify business requirements related to data from internal departments and stakeholders.Translate business requirements into technical specifications for the Data...

  • Business Intelligence Analyst

    2 days ago

    Hanoi, Hanoi, Vietnam Techcombank Full time ₫1,200,000 - ₫3,000,000 per year

    12 Nov 2025Business Intelligence Analyst (Techcom Life)Category: Data and Customer ExperiencesJob Type:Facility: Retail BankingJob PurposeThe job holder interprets data sets using Techcombank's enterprise suite of analytics tools to report meaningful insights for the business.The job holder will support BI, Data và Analytics division in delivering insights...