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Product Manager
3 weeks ago
**City**:Ho Chi Minh City**Job Function**:Tech**Job Area**:Product & IT**Seniority Level**:Mid-Senior level**Date**:Nov 14, 2024**HRS AS A COMPANY**
- At HRS, we are redefining corporate travel and lodging with a technology-driven approach that prioritizes efficiency, sustainability, and user satisfaction. Our innovative solutions are transforming the landscape of corporate travel management, making business travel simpler and smarter for global enterprises. With over 50 years of experience, our digital platform, driven by ProcureTech, TravelTech, BPATech and FinTech, reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service solution.
- ProcureTech digitally revolutionizes lodging and meeting procurement, connecting corporations and suppliers in a cutting-edge ecosystem.
- TravelTech redefines the lodging and meeting experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
- BPATech provides advanced user process automation into highly specialized industry contexts involving large-scale project travel and crew deployments.
- In FinTech brings advancements like mobile banking and digital payments to corporate lodging and meetings, turning corporate back offices into touchless business enablers, eliminating legacy cost barriers.
- Combining these technology propositions, HRS unlocks exponential catalyst effects. Our data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.
**BUSINESS UNIT**
- HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS) and Workforce-as-a-Service (WaaS) platform offerings. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders.
- The teams in the Product Management department at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They have strong business and technical knowledge and excellent communication and prioritization skills.
- The department operates based on HRS' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the ones most likely to win and help develop team members to become the best through radical candid feedback.
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**POSITION**
- As a Senior Product Manager on the travel tech team, you will play a central role in shaping the future of corporate travel. The travel tech team is responsible for the end-to-end customer experience of travelers, agents, and meeting planners through various online tools and APIs. You will work closely with design, engineering, sales, and marketing to define and build comprehensive solutions that enable corporate travelers at scale and unlock revenue opportunities.
**CHALLENGE**
- Build consumer-grade products that ensure friction-free experiences for our travelers throughout their entire trip, from searching to post-booking.
- Work with our ecosystem partners to help them understand how our solutions create impact for their business, demonstrate that value through key business metrics, and show them how to improve that value over time.
- Identify new product opportunities and drive a comprehensive roadmap informed by data analysis, qualitative research, customer feedback, and market/technology trends.
- Collaborate externally with other ecosystem partners to develop custom, scalable integrations that align with their unique needs while supporting our mission and objectives.
- Demonstrate a strong familiarity with developing external APIs and the ability to build within a partner's existing ecosystem, enhancing their overall experience.
- Work in a dynamic, fast-paced environment where ambiguity is constant, exercising autonomy to drive product innovation and make strategic decisions.
- Develop a long-term vision and product strategy aligned with our objectives, communicating effectively with senior leaders internally and externally to get buy-in and align teams towards executing the strategy.
**FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...**
- Outcomes-driven with a bias for action and undaunted by multiple dependencies, both internal and external.
- At least 5+ years of product management experience in a softwar
