Key Account Sales Executive

1 month ago


Long An, Vietnam Skretting Full time
Job Description

As a Sales Supervisor at Skretting, you will play a crucial role in driving sales growth and customer satisfaction. Your primary responsibilities will include:

Key Accountabilities

Sales Planning and Execution

  • Develop and execute sales plans for assigned areas, aligning with set objectives and targets.
  • Ensure sales plans are realized and sales targets are achieved.

Customer Acquisition

  • Identify and acquire new customers through proactive means, including direct visits, phone calls, and referrals.
  • Grow the customer base and achieve sales targets.

Customer Management

  • Build trust with customers by understanding their needs and providing effective solutions.
  • Assess customer progress and make commercial decisions about resource allocation.

Value Selling

  • Uncover implicit customer needs and develop those needs.
  • Build value for customers by explaining how Skretting's products and services meet their needs.

Issue Resolution

  • Receive, follow up, and resolve customer complaints and queries in a timely and efficient manner.
  • Collaborate with Sales and Customer Services teams to satisfy customer expectations.

Tools and Processes

  • Coordinate, execute, maintain, and improve administrative sales processes and systems.
  • Record sales call outcomes and plan future actions to drive sales success.

Management Information

  • Provide insights to management on sales and customer developments, based on reporting guidelines.
  • Ensure accurate storage and updating of sales information.

Internal Networking

  • Maintain and build product and technical knowledge through local and global training.
  • Prepare and quote customers to advise them appropriately and conclude sales.

Projects

  • Participate in sales and customer service-related projects and contribute to project results.

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