[so-dqa] Quality Management for Department

2 weeks ago


Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description
- The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._
- BGSV - Robert Bosch Engineering and Business Solutions Vietnam Company Limited is 100% owned subsidiary of Robert Bosch GmbH._
- BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

**Job Description**:
**Overall responsible for Quality Assurance in SO/TCR-VH**:

- Release quality related documents of local SO/TCR-VH to QMS of Bosch Service Solution (SO)
- Facilitate effective process / tools implementation / delivered quality
- Release the quality related data/reports to SO/QMM and delivery service teams
- Perform/coordinate/facilitate the quality activities across SO/TCR-VH

**QMM operation focus**:

- Maintain SO/TCR-VH MSR databases, repository folders, Process Databases
- Release “QMM MSR”, “Newsletter”, “QMS Release”, “Metrics baselines”, etc
- Perform/Prepare data for analysis at SO/TCR-VH level and lower if required.
- Coordinate the external audits/appraisals, training/seminar/workshop, internal
- Evaluate the waivers or Alternate Practices, Learning audits, CARs

**Improvement journey**:

- Support/Perform the Customer Complaint analysis, Client Feedback Handling tool tracking
- Support the baseline metrics at SO/TCR-VH level and lower if required
- Support the Client Satisfaction Survey
- Support/Perform the process improvement / process harmonization with Clients (where applicable)
- Support/Perform CIP activities across SO/TCR-VH

**Delivery Service focus**:

- Quality Analyst for different services of SO/TCR-VH
- Perform Process Audits for services as per schedule

**Qualifications**:

- University degree or Engineering degree in IT Computer science
- = 5 years of experience
- Office experience and Reporting skill: MS Excel, Word, PPT, VBA
- Good Communication skills in English Language
- Data collection and analysis
- Customer service orientation
- Planning and organizing skill
- Internal Auditor, Quality Auditor skill
- Teamwork, Able to work with different stakeholders and get their commitment
- Patience, Working under pressure, Conflict management
- Experience on ISO 9001:2015, QMM, Project Management is an advantage

Additional Information

Why **BOSCH**?

Because we don't just follow trends, we **create **them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

**Benefits and Career Opportunities**
- Working in one of the **Best Places to Work i**n Vietnam
- Join a dynamic and fast growing global company (**English-speaking** environment)
- ** 13th-month salary bonus **+ attractive **performance bonus **(you'll love it) + annual performance appraisal
- ** 100% monthly basic salary** and **mandatory social insurances** in 2-month probation
- ** Onsite opportunities**: short-term and long-term assignments
- ** 15++ days of annual leave **+ 1 day of birthday leave
- Premium health insurance for employee and **02 family members**:

- ** Flexible working time**:

- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- ** Fitness & sport activities**: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events



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