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Core Agent Development Manager

4 weeks ago

Ho Chi Minh City, Vietnam Prudential plc Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

This role, under the Agency Growth team, focus on developing and executing key initiatives to develop the Core Agent. This role is directly accountable for business KPIs related to the agency distribution channel, focusing but not limited to Core Agent development KPIs.

1. Deliver execution plans aim at building Core Agents
- Develop and execute initiatives through training & development, activities, engagement platforms and supporting tools to increase sales competence, productivity, and professionalism of Agents.
- Monitor & analyze the data to drive the young agent’s performance and propose the initiatives to increase the effectives of recruitments, production of the Core Agent.
- Implement and execute the various capabilities building initiatives on the ground through various stakeholders such as AD, ATD, Agency Planning, Communication, Business Activation as well as other supporting departments.
- Direct engagement with core agents and AD to ensure effective execution of various capabilities building initiatives.
- Achieve agreed Key Performance Indicators (KPI) to ensure direct accountability and focus.

2. Deliver execution plans on assigned regional and local projects to support overall business objectives
- Drive initiatives to develop pipeline for MDRT and participate in the Core Agent culture building and development of Core Agents.
- Implement projects that support the building of strong service excellence culture, performance consistency and professionalism of agents.
- Inculcate a strong sense of career purpose in agents through branding, communication, and engagement platforms projects.

3. Establish effective communication platforms with stakeholders
- Establish rapport and communication platforms with various stakeholders to support the smooth execution of projects and initiatives.

JOB REQUIREMENTS:
1. Qualifications:

- A bachelor’s degree from local or overseas varsity institutions

2. Knowledge and skill:

- 2-4 years working experience in the financial industry, especially prefer in Insurance.
- Practical sales experience in insurance will be an advantage
- Excellent in Data analysis & Excel.
- Young mindset & Gen Z, Millennial understanding.
- Very strong in influencing, verbal communication, and presentation skillset, should be able to take the stage and be able to explain strategies and initiatives to the Agency Sales Force
- Critical thinking and connect the dot
- Proven Leadership abilities to inspire and develop people
- Ability to find innovative ways to resolve problems
- Good in project management skills
- Have strategic thinking mindset and business acumen.

3. Leadership Behaviors Level:

- Customer Centricity - Intermediate
- Working together - Advanced
- Growing Talent - Advanced
- Strategic & Commercial Acumen - Advanced
- Leading Innovation & Change - Intermediate

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