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Guest Services Center Supervisor

4 months ago


Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

**Hạn nộp**: 19/04/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Bình Thạnh - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
19/03/2024 16:52
MÔ TẢ CÔNG VIỆC
Supervising and managing guest services center section.
Accountable for performance of section of GXP champion.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
Assist guests with accessing internet and guestroom entertainment.

QUYỀN LỢI ĐƯỢC HƯỞNG
Competitive salary & Service charge
12 annual leave days per year
05 working days per week - 2 days off per week
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
13th salary month.
Training and career development by MARRIOTT INTERNATIONAL.
Employee discount rates for Room and F&B at Marriott Hotel.
YÊU CẦU CÔNG VIỆC
Education High school diploma/G.E.D. equivalent

Related Work Experience At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

YÊU CẦU HỒ SƠ