Customer Support, Kaypay

21 hours ago

Ho Chi Minh City, Vietnam KMS Solutions Full time

Company Description
**KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting a total market cap of more than $1B.

**Kaypay** is the buy-now-pay-later commerce platform that helps young consumers to pursue their quality lifestyle through a joyful shopping exprience and build responsible spending habits, with trusted brands and at higher purchase power

**Job Description**:
We are looking for Customer Support who:

- Handle customer complaints, any special cases or ad hoc tasks.
- Support other teams with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Reply to clients’ inquiries about policy and admin procedures related to policy
- Inform client of claim & refund result

**Qualifications**:

- College degree or above; proficient in English with fluency in Vietnamese.
- Fundamental Microsoft Office skills
- Minimum 1- year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcome to apply.
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and teamwork spirit.
- Strong communication skills
- Passionate for customer service industry

Additional Information
**Perks you Enjoy**
- Highly competitive salary and benefits
- Work with a highly talented team in one of the best places to work in Vietnam
- Modern office in HCMC; premium healthcare insurance for you and your family; annual company trip and year-end party; many fitness/sport programs and team building events; in-house entertainment facilities, snacks and beverages.

And much more, join us to build high-impact global products from Vietnam

  • Customer Support, Kaypay

    1 week ago

    Ho Chi Minh City, Vietnam KAYPAY Full time

    Company Description **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M...

  • Graphic Designer, Kaypay

    6 hours ago

    Ho Chi Minh City, Vietnam KAYPAY Full time

    Company Description **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M...

  • Senior Graphic Designer, Kaypay

    6 days ago

    Ho Chi Minh City, Vietnam KAYPAY Full time

    Company Description **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M...

  • Customer Support, Kaypay

    2 days ago

    Ho Chi Minh City, Vietnam KMS Technology Full time

    **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting a total market...

  • Customer Support, Kaypay

    1 week ago

    Ho Chi Minh City, Vietnam KMS Technology Full time

    **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting a total market...

  • Graphic Designer, Kaypay

    2 weeks ago

    Ho Chi Minh City, Vietnam KMS Technology Full time

    **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting a total market...

  • Senior Graphic Designer, Kaypay

    6 days ago

    Ho Chi Minh City, Vietnam KMS Technology Full time

    **KayPay** is the latest business built and launched by KMS. With the current team of 1,500+ engineers, KMS has successfully built and been operating global product companies. These global product companies are serving users from 160+ countries, 1,500+ enterprise customers. The total investment value from investors has exceeded $80M resulting a total market...

  • Customer Support

    2 weeks ago

    Ho Chi Minh City, Vietnam Global Liaison Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Bountiful Bonus & Welfare! Global Liaison Co., Ltd. Is an international firm headquartered in Philadelphia, USA specializes in providing financial advisory & POS systems. We’re looking for Customer Support applicants. NO Experience Required! Generous welfare and bonus - Providing customers with...

  • Customer Support

    7 months ago

    Ho Chi Minh City, Vietnam TrueCommerce DiCentral Vietnam Full time

    We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Customer Support you will**: - _Resolve technical issue/errors related to company’s web services._ - _Train customers to use their web...

  • Customer Support Executive

    3 days ago

    Ho Chi Minh City, Vietnam Vincere Full time

    **ABOUT YOU** You are a talented and passion driven individual who values working in a fast-growing environment, delivering high quality client-oriented services and collaborating with your peers. You are a motivated, detail oriented, technical skills and energetic person who works well in a fast-paced, dynamic small-team environment. You learn quickly and...

  • Customer Support Executive

    3 days ago

    Ho Chi Minh City, Vietnam Vincere Full time

    **EMP TYPE** Full-Time **INDUSTRY** Software **JOB ID** 32408 **ABOUT YOU** You are a talented and passion driven individual who values working in a fast-growing environment, delivering high quality client-oriented services and collaborating with your peers. You are a motivated, detail oriented, technical skills and energetic person who works well in a...

  • Customer Support, Visily

    7 months ago

    Ho Chi Minh City, Vietnam KMS Technology Full time

    Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing platform, raised $34M with...

  • Customer Support, Visily

    7 months ago

    Ho Chi Minh City, Vietnam Visily Full time

    Company Description Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology. Our team consists of technology entrepreneurs who have built successful product companies from scratch: - ** QASymphony** - test management platform, merged with Tricentis, valued at $2B - ** Kobiton** - mobile testing...

  • Customer Support Specialist

    1 week ago

    Ho Chi Minh City, Vietnam ELCA Việt Nam Full time

    SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Support Specialist** who will...

  • Customer Support Specialist

    2 weeks ago

    Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ** About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. ** In this role We are...

  • Customer Support

    7 months ago

    Ho Chi Minh City, Vietnam DiCentral Vietnam Full time

    We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Support Partner Analyst, you will**: KRA1: Assist customers to use TrueCommerce products and related concerns - Resolve customers’...

  • Customer Support Specialist

    2 weeks ago

    Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Support Specialist

    7 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Help customers to use our ticketing product in the most efficient way by providing technical support to analyze, reproduce, and identify the root cause of various software glitches across various modules. - Research, diagnose, and analyze Customer issues with accurate solutions. - Ensure Issue...

  • Customer Support Agent

    7 months ago

    Ho Chi Minh City, Vietnam Cambly Full time

    **The Company** Cambly is growing fast all over the world and this is your chance to join our international team. A unique opportunity to work immersed in silicon valley's culture, with strong entrepreneurial spirit, a lot of responsibility, and autonomy. Our company is backed by the most prestigious VC funds of the US, sharing the same investors as Airbnb,...

  • Customer Support Agent

    7 months ago

    Ho Chi Minh City, Vietnam Cambly Full time

    Test **The Company** Cambly is growing fast all over the world and this is your chance to join our international team. A unique opportunity to work immersed in silicon valley's culture, with strong entrepreneurial spirit, a lot of responsibility, and autonomy. Our company is backed by the most prestigious VC funds of the US, sharing the same investors as...