General Manager
1 week ago
**What We Can Offer**:
- Bonus
Oversee all elements in the hotel business, including sales & marketing and hotel operations. He/ she will be responsible for the Profit & Loss of the hotel as well as assure guest satisfaction.
**Job Requirements**:
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
**Job Locations**:
- Ha Noi
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