Debt Collection Team Lead
2 weeks ago
**Key responsibility of that role is**:
- to build efficicent debt recovery unit from scratch
- overall responsibility for the development, performance and maintenance of the collections activities of the organisation
- meet your targets and those of the team as a whole
- efficient running of the team
- contribute to training and development of the team
**Day to day responsibilities for the team to include**:
- Daily, weekly and monthly KPIs are met and or exceeded
- Core operational functions of team and performance management are achieved
- Reports analysis and strategy resolution for operational gaps or opportunities
- Maintain cost/$ collected within designated parameters
- direct and manage all the collections activities
- direct, manage and monitor the overall performance of the collections team
- utilise CRM system to manage the functions of receiving, assessing, analysing, resolving and documenting customers’ issues and complaints in accordance with agreed requirements
- support to all other departments with collections related issues
- set an example for team members of commitment, collections knowledge, work ethics and habits and personal character
- adhere to all organisation policies and procedures
- interact and co-operate with all members of the organisation, its suppliers and clients/customers
From time to time you may be expected to be part of special projects as are reasonably required of your job role even where these fall outside of your own department/team.
You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
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Senior Administrator
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Collections Team Lead, Vn Lending
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Legal Manager
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Doubtful Debt Management Senior Officer
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Collections Telecalling Officer
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Internal Tele-collection Officer
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Collections Analyst
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Accounting Team Lead
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Java Team Lead
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Credit & Collection Manager
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Credit & Collection Manager
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Manager - Field Collection
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Finance Collector
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Hcmc - Java Team Lead
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Ho Chi Minh City, Vietnam Amaris Consulting Full time**Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...
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Hcmc - Java Team Lead
7 months ago
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Credit Officer
7 months ago
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Finance Collector
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Credit Monitoring
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Trade Operations
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Development Team Lead
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