Senior Account Leader

1 month ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Rivico Full time

**Mô tả công việc**:
(Mức lương: 12 - 20 triệu VNĐ)
**I. ACCOUNT: 80%**

**1.Client Services**:

- Continuously strengthen the relationship between Rivico, clients, and business partners, as well as promote the agency's culture and values.
- Manage daily client relationships, build and maintain strong working relationships so that clients trust and value your opinions.
- Regularly communicate with clients - respond to requests, attend meetings, provide status reports, gather information & conduct research, manage timelines, and obtain approvals.
- Manage client expectations and satisfaction to high standards in every campaign.
- Provide strategic advice to clients based on a deep understanding of marketing, branding, and strong knowledge and experience of social platforms.
- Lead a team to deliver the highest level of client service.

**2. Project Management**:

- Collaborate with the internal team to develop plans and lead presentations.
- Manage accounts and execute campaigns from start to finish, as well as project performance. - Monitor campaign and project performance, timelines, human resources, and budgets, and regularly report to the Manager.
- Identify and resolve issues before they arise.
- Complete projects according to specific schedules and within agreed budgets & KPIs.
- Use your communication skills to creatively and strategically push both clients and the internal team.
- Work collaboratively with other internal teams, including Planning, Creative, Media, and other companies in Rivico Group (Umedia, Vibula, PerA Solution, DTV, etc.) to ensure the best results for clients.
- Control the project’s profit and loss to ensure the required profitability for the agency.
- Develop case studies to build the agency’s reputation and credentials.

**3.Team Development**:

- Develop team members to meet the company’s business needs, such as assigning tasks, managing team workload and performance, and providing timely feedback to team members periodically.
- Provide training and guidance to team members to enhance their skills and knowledge in client service, project management, and team management.
- Inspire all related teams and solve everyone’s difficulties; listen to team members' concerns and motivate them; recognize good performance and manage underperformance.

**II. BUSINESS: 20%**

**1. Current Clients**:

- Build trust and maintain good relationships to promote business expansion with existing clients.
- Create opportunities to grow revenue in assigned accounts.
- Advise clients in the right direction based on the agency’s capabilities and client needs.

**2. New Clients**:

- Support the BD team in approaching new clients to drive sales.
- Acquiring new clients and new services for the agency is a plus.

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- **Salary: 12.000.000 - 20.000.000**
- 13th-month salary, annual bonuses.
- 12 annual leave days per year.
- Annual performance review and promotion.
- Company trips, year-end parties, team building.
- Occasion-based benefits such as Women’s Day, Independence Day, Tet holidays, etc.
- Thời gian làm việc: 8h30 - 17h30 (T2-T6)
- Địa điểm làm việc: Số 60, Đường số 05, KDC Him Lam, Phường Tân Hưng, Quận 7, TP. HCM

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:
**1. Experience & Knowledge**:

- At least 2 years of experience in account management in Branding agencies, Booking Agencies, Digital Agencies, or related fields.
- Excellent account management skills based on a deep understanding of marketing, branding; strong knowledge and experience in social platforms (Creative, Social Content, Social Media, KOL/Community, etc.).
- Significant experience in professional client relationship management.
- Excellent project management skills, with experience in managing budgets, human resources, and schedules.
- Ability to manage multiple projects simultaneously while paying strict attention to detail and budget constraints.
- Capable of working independently and supervising a team of 2-3 Account Executives.

**2. Skills**:

- Excellent written and verbal communication skills, presentation skills (English is an advantage).
- Effective team management capabilities. Ability to manage your own workload and supervise the work of others simultaneously.
- Strong teamwork skills and the confidence to lead and motivate a team (not only the Account team but the entire project team).
- Strong analytical and organizational skills, as well as communication skills.
- A persuasive and confident approach to creative projects.

**3. Personality**:

- Proactive, positive attitude, creative thinking, strong problem-solving skills, willingness to learn, adapt, and work in a dynamic and fast-paced environment.
- Able to work under high pressure to meet demanding deadlines and targets.

**Yêu cầ


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