Customer Service

3 weeks ago


Hanoi, Vietnam FTE Ba Dinh Hotel Full time

**Hạn nộp**: 30/06/2024 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
13/06/2024 17:08
MÔ TẢ CÔNG VIỆC
- Work under the executive, assign tasks from the direct manager
- Always greet guests in a friendly and courteous manner as soon as they arrive at the Hotel or see them off Assist the Front Desk staff to quickly check in and out for guests;.
- Welcoming VIPs, taking guests to their rooms and introducing guests to some locations and equipment in the room for guests' convenience.
- Use professional sales skills to introduce guests to the hotel's existing services
- Contact guests during their stay at the hotel to get a review of their satisfaction.
- Quickly communicate guest comments and complaints to the Head of Department to promptly adjust accordingly.
- Coordinate with relevant departments to solve problems to achieve the highest satisfaction.
- Coordinate with departments to propose products and services in accordance with the needs and tastes of customers.

**. Understand and provide necessary information when requested**: ongoing events, bank addresses, supermarkets, scenic spots, local tours, etc.
- Fully update information and programs of guests to take care of guests attentively Perform other tasks upon request

QUYỀN LỢI ĐƯỢC HƯỞNG

Competitive salary & full-service charge in the probationary period

Duty meal, motorbike parking

Other benefits according to Hotel’s policy

YÊU CẦU CÔNG VIỆC
- Graduated from College/University, majoring in Economics, Tourism,...
- Understanding the Tourism Industry Proficient in office informatics
- Customer care skills, booking advice
- Good English, other foreign languages such as Korean, Chinese, Russian, Japanese, etc. are preferred....
- Having good health and physical conditions and a polite demeanor is an advantage
- Ability to coordinate with departments to bring the highest service to the hotel.
- Proficient use of computers and PMS hotel management software
- Have a high sense of responsibility, diligence, hard work, honesty, flexibility

YÊU CẦU HỒ SƠ
- Nộp hồ sơ ứng tuyển trên Hoteljob.vn.

Hoặc liên hệ Mrs Quế Anh (0978.949.228)


  • Customer Service

    2 weeks ago


    Hanoi, Hanoi, Vietnam công ty tnhh công nghệ và giải pháp phần mềm crossian Full time

    ABOUT THE ROLE Crossian is a high- growth technology- driven e- commerce business. Behind our success is our people. As a start- up formed in 2020, we have created a fast- paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just the first 3 years. Our mission now is to build DTC brands and increase customer LTV by...

  • Customer Service

    2 weeks ago


    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 10/04/2023Applications 0Views 32Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 13 Years Gender Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales FMCG, Cosmetics/ Fashion/ Luxury, Sales Health Care ProductOur client is a foreigninvested company,...

  • Customer Service

    3 weeks ago


    Hanoi, Vietnam urbox - công ty cổ phần tiếp thị số tô quà Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service**: - **Mã tin đăng: 3280879**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...

  • Customer Service

    2 weeks ago


    Hanoi, Vietnam công ty cổ phần litgroup Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service**: - **Mã tin đăng: 3518550**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...


  • Hanoi, Vietnam Esoft Vietnam Full time

    **To provide customer care**: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery difficulties. - Support Customer Service Manager and...

  • Customer Services

    2 weeks ago


    Hanoi, Vietnam Công Ty TNHH Bảo Hiểm Shinhan Life Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Position objective: - Responsibible for daily CS works. - Ensuring all relevant communications and data are updated and recorded into the system. - Understanding customer’s needs to recommend systems that support those needs. - Responsibilities: - Receive additional documents, policy change...


  • Hanoi, Vietnam DKSH Full time

    **Location**:Yen Bai, VN**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...


  • Hanoi, Vietnam esoft systems Full time

    **ABOUT ESOFT** Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide. Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative...


  • Hanoi, Hanoi, Vietnam DKSH Full time

    Location:Yen Bai, VNJob SummaryProvide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelinesGeneral Responsibilities Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources Follow and...


  • Hanoi, Vietnam Arrow Electronics, Inc. Full time

    Position: Customer Service Officer **Job Description**: What You'll Be Doing - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. -...


  • Hanoi, Hanoi, Vietnam Công ty TNHH Esoft Vietnam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)To provide customer care: Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. Follow up proactively with production to "warn" customers on the delivery status and delivery difficulties....


  • Hanoi, Hanoi, Vietnam Rentokil Initial Full time

    _Handle Customer Service Activities_ Planning and contacting customer for daily service schedule:Manage service plan and documentation support: Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. Sending visit notifications to customers on a monthly basic...


  • Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

  • Customer Services

    2 weeks ago


    Hanoi, Hanoi, Vietnam Công Ty TNHH Bảo Hiểm Shinhan Life Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Position objective: Responsibible for daily CS works. Ensuring all relevant communications and data are updated and recorded into the system. Understanding customer's needs to recommend systems that support those needs. Responsibilities: Receive additional documents, policy change request, claim request...


  • Hanoi, Vietnam Arrow Electronics, Inc. Full time

    **Position**: Customer Service Officer **What You'll Be Doing** - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. - Responsible for...


  • Hanoi, Hanoi, Vietnam esoft systems Full time

    ABOUT ESOFTEsoft is one of the world's leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and...


  • Hanoi, Hanoi, Vietnam Shinhan Bank Full time

    Work LocationHa NoiJob LevelExperienced (Non - Manager)Job TypePermanentExperiencesNo ExperienceSalaryNegotiableIndustryAdvertising / PR / Communications, Administrative / Clerical, Accounting / Auditing / Tax, Banking, Customer ServiceDeadline to Apply17/03/2023Job Benefit: Insurance Health checkup Training & Development Salary review To ensure timely,...


  • Hanoi, Vietnam Công Ty TNHH Laird Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Interact with manufacturing to prioritize orders and with other areas of discipline to identify and solve problems pertaining to sales, service and delivery - Escalation of web site process and service issues in a timely and consistent manner - Coordinate with appropriate groups all special...


  • Hanoi, Vietnam Ellsworth Adhesives Asia Limited Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Inside Sales Support - Responsible to source and purchase materials from both local and oversea vendors. - To generate customer quotation at advised margin in a timely manner. - Be one of the Customer's key contact person for customer order management and attend to customer call. - Follow up on...


  • Hanoi, Hanoi, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...