Guest Services Manager

You oversee the daily operation, while being actively involved in the Front Office service processes, engage with guests and make sure that the service level is exceeding guests expectations. - Ensure product quality standards are met and that excellent service is provided to all resort guests. - You are responsible to make sure that the Reception team...

**Additional Information** **Job Number**24189150 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Ha Giang, Tran Phu street, Tran Phu ward, Ha Giang, Quang Nam, Viet Nam, 310000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

**Job Number** 24173245 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Ha Giang, Unit 12, Tran Phu Ward, Ha Giang, Quang Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

**Additional Information** **Job Number**25001862 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Ha Giang, Tran Phu street, Tran Phu ward, Ha Giang, Quang Nam, Viet Nam, 310000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form...

You oversee the daily operation of Regent Service Center, while making sure that the service level is prompt, efficient and exceeding guests expectations. - You drive guest satisfaction through professional response to the inquiries and requests handling. - Ensure that the team follows high standards of telephone etiquette and lives up to Regent brand...

**Hạn nộp**: 10/01/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 2 Nơi làm việc Thành Phố Hội An - Quảng Nam Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 25/11/2024...

**Job Number** 24173802 **Job Category** Food and Beverage & Culinary **Location** The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and...

**Additional Information** **Job Number**24189498 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam, 57000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**YOUR DAY TO DAY** You connect with guests by engaging them through meaningful interaction, resulting in the creation and development of positive guest relations. Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness. You are empowered to be generous with guests and you know how and when to curate...

As an Assistant Regent Club Manager you oversee the daily operation of Regent Club, Dedicated Regent Experience Agents and VIP services, ensuring the Regent standards and service behaviours are delivered conformed to the brand ambitions and promise. - To share the Regent’s vision of luxury, ensure product quality standards are met and that Regent Club team...

You personalize interactions within the service process, aiming to make each child visit Regent Kids as memorable and unique as possible. - Create suitable schedule of activity in resort for Regent Kids - Ensure that activity programs and equipment are running and are used properly, operation, maintenance and cleanliness of all areas are in the absence of...

Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance - Train colleagues to make sure they deliver with compliance and to the standards we...

**Additional Information** **Job Number**25005110 **Job Category**Reservations **Location**The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam, 57000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

**Additional Information** **Job Number**24196550 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Lang Son, No.2 Tran Hung Dao, Lang Son, Quang Nam, Viet Nam, 240000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Hạn nộp**: 31/10/2024 Mức lương: 20 - 30 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 3 Nơi làm việc Toàn Quốc Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Khác Vị trí Trưởng ca/ Giám sát Cập nhật 16/10/2024 10:47 MÔ...

**1. Profitable Growth: Achieve route productivity and customer service objectives within assigned area of responsibility (about 70% work load)** - Develop a formal approach to obtaining budgeted productivity savings with roles and actions assigned. - Personally research, identify, and develop plans in the priority of greatest opportunity, and work with...

**Job Number** 24181450 **Job Category** Spa **Location** The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Provide massage services to guests using props and/or products. Provide body...

**Additional Information** **Job Number**24197327 **Job Category**Sales & Marketing **Location**The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam, 57000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to the sales...

Lead by example and Leverage your Culinary Skills and those of your team in a healthy work environment to provide our Guests with uniquely Regent moments - As a Market Leader in your Field, you will immerse our Guests in rich food experiences leaving lasting Impressions by bringing Regents Taste Gallery Philosophy to life on a plate - Work closely with the...

**Additional Information** **Job Number**24189500 **Job Category**Golf, Fitness, & Entertainment **Location**The Westin Resort & Spa Cam Ranh, Lot D14a Northern Peninsula Cam Ranh, Cam Lam, East Java, Viet Nam, 57000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serve as a key resource for all recreation activities...