Regent Service Manager

As an Assistant Regent Club Manager you oversee the daily operation of Regent Club, Dedicated Regent Experience Agents and VIP services, ensuring the Regent standards and service behaviours are delivered conformed to the brand ambitions and promise. - To share the Regent’s vision of luxury, ensure product quality standards are met and that Regent Club team...

You oversee the daily operation, while being actively involved in the Front Office service processes, engage with guests and make sure that the service level is exceeding guests expectations. - Ensure product quality standards are met and that excellent service is provided to all resort guests. - You are responsible to make sure that the Reception team...

You personalize interactions within the service process, aiming to make each child visit Regent Kids as memorable and unique as possible. - Create suitable schedule of activity in resort for Regent Kids - Ensure that activity programs and equipment are running and are used properly, operation, maintenance and cleanliness of all areas are in the absence of...

Make guests feel welcome by creating an engaging atmosphere at lobby, reception, and porte cochere area at all times. Personally welcome all arrival guests and ensure a seamless arrival experience for stay-in guests and a perfect first impression for visiting guests. Personalize interactions within the service process, aiming to make each visit to Front Desk...

**YOUR DAY TO DAY** You connect with guests by engaging them through meaningful interaction, resulting in the creation and development of positive guest relations. Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness. You are empowered to be generous with guests and you know how and when to curate...

Personalize wine, spirits, and sake recommendations by genuinely listening to guests and anticipating their needs through observation and showing honest interest in their preferences or past choices. Demonstrate your attentiveness by acknowledging guests and remembering their preferred beverages, even when they return. Seek opportunities to pleasantly...

Make guests feel welcome by creating an engaging atmosphere at lobby, reception, and porte cochere area at all times. Personally welcome all arrival guests and ensure a seamless arrival experience for stay-in guests and a perfect first impression for visiting guests. - Personalize interactions within the service process, aiming to make each visit to Front...

Lead by example and Leverage your Culinary Skills and those of your team in a healthy work environment to provide our Guests with uniquely Regent moments - As a Market Leader in your Field, you will immerse our Guests in rich food experiences leaving lasting Impressions by bringing Regents Taste Gallery Philosophy to life on a plate - Work closely with the...

Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance - Train colleagues to make sure they deliver with compliance and to the standards we...

Reports directly to and communicates with the General Manager on all administrative matters. - Maintain the utmost confidentiality and discretion when handling business affairs - Day-to-day secretarial work to include typing, filing, faxes and telephone, etc. - Distribution of memos, letters and other information, etc. - Arranging internal/ external...

**Hạn nộp**: 31/10/2024 Mức lương: 20 - 30 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 3 Nơi làm việc Toàn Quốc Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Khác Vị trí Trưởng ca/ Giám sát Cập nhật 16/10/2024 10:47 MÔ...

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