Senior Associate, Customer Excellence
1 week ago
Location:
**Vietnam**
- Department: Supply Chain & Logistics
- Location: Vietnam
- 1.Manage and cultivate relationships with key accounts, ensuring high levels of customer satisfaction and loyalty within the Alibaba International fulfillment service.
2. Act as the primary point of contact for key account inquiries, resolving issues promptly and effectively, and coordinating with internal teams to address any concerns.
3. Monitor account performance, analyze data, and provide regular reports to identify trends, opportunities, and areas for improvement.
4. propose strategies to minimize customer disruptions.
5. Collaborate with cross-functional teams, including supply chain, operations, and sales to streamline processes and enhance the overall customer experience.
**Job Requirements**
- 1、Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
2、Minimum of 2 years of experience in key account management, preferably in a warehouse or logistics environment.
3、Solid understanding of warehouse operations and fulfillment processes, with experience in an e-commerce setting being a plus.
4、Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal stakeholders.
5、Strong analytical skills to interpret data and make strategic recommendations for account growth and process optimization.
6、Ability to work in a fast-paced environment, managing multiple accounts simultaneously, and adapting to changing business needs.
-
Senior Associate, Business Solution-vietnam
3 months ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Commercial- Location: Vietnam- OVERALL JOB PURPOSE: - The Business Solution Associate shall be responsible for developing and designing bespoke end-to-end logistics solutions for Lazada Logistics Vietnam’s Customers including Order Fulfillment, Transportation & Delivery solutions. - As we aim to build seamless...
-
Senior Business Development Associate
1 month ago
Việt Nam, Vietnam B. Braun Medical Inc. Full time**Job Description**: You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping...
-
Manager, Customer Operations Excellence-vietnam
3 months ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Supply Chain & Logistics- Location: Vietnam- Team and Role Introduction: - Maintain a deep understanding of Alibaba International's products and services to effectively address customer needs. - Develop and implement strategies to resolve complex customer issues, ensuring high customer satisfaction. - Collaborate with...
-
Senior Associate, Kam-fashion Category Mass+
4 weeks ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Commercial- Location: Vietnam- 【Job Title】:Senior KAM 【Job Description】: 1、Oversee a portfolio of 40 top-performing sellers in the Fashion category, ensuring their continuous growth and success within the platform. 2、Develop and implement strategies to drive month-over-month (MoM) growth for the Fashion...
-
Business Development Associate
2 months ago
Việt Nam, Vietnam HSBC Full time-Job Advert Details Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Mid-level and Senior Lawyers
2 months ago
Việt Nam, Vietnam Tilleke & Gibbins International Ltd Full time**Location**: Vietnam **Department**: Legal*** *** **Key responsibilities include**: - Communicate with the firm’s clients and render written and oral advice on various legal and other issues which fall under the practices of the Corporate and Commercial Department, including but not limited to mergers and acquisitions; real estate; banking and finance;...
-
Associate, Key Account Ffm Sales-vietnam
3 months ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Commercial- Location: Vietnam- Team and Role Introduction The Associate, Key Account FFM Sales role is responsible for promoting Lazada Logistics’ FFM service (FBL & MCL) and achieving business goals through effectively acquiring new KA customers. ** Responsibilities - Identify, evaluate and manage key account business...
-
Temporary Appointment: Programme Associates
3 months ago
Việt Nam, Vietnam UNICEF Full time**Job no**: 576049 **Contract type**: Temporary Appointment **Duty Station**: Hanoi **Level**: G-6 **Location**: Viet Nam **Categories**: Emergency, Knowledge Management UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At...
-
[chubb Life] Assistant Manager, Customer Experience
2 months ago
Việt Nam, Vietnam Chubb Full time**Position Objective**: Assistant Manager, Customer Experience Management is responsible for overseeing and managing all aspects of customer care within Chubb Life Vietnam. This role entails leading a team of customer service representatives to ensure exceptional customer experiences, handle inquiries and issues, and maintain high levels of customer...
-
Associate Consultant, Offensive Security
3 months ago
Việt Nam, Vietnam Kroll Full timeAssociate Consultant, Offensive Security Our Offensive Security professionals are on a mission to make the world a safer place, one company at a time. We believe that our work to help our clients discover and remediate their unique security risks makes every one of us safer. Our clients trust us to use cutting-edge offensive security tools, creativity,...
-
Isb Senior Relationship Manager
2 months ago
Việt Nam, Vietnam HSBC Full time-Job Advert Details **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Customer Marketing Manager
2 weeks ago
Việt Nam, Vietnam Suntory Oceania Full time**Requisition ID**:8781 Job SummarySuntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: to inspire the brilliance of life, by...
-
Senior Marketing Manager
2 months ago
Việt Nam, Vietnam Pearson Full timeWe’re seeking a dynamic and driven marketer to accelerate our growth across Asia—one of Pearson Higher Education's most exciting and high-potential regions. As Senior Marketing Manager, you’ll lead the charge in developing and executing dynamic B2B and D2C marketing strategies that elevate brand awareness, drive customer engagement, and generate sales...
-
Associate Art Producer
1 week ago
Việt Nam, Vietnam Virtuos Games Full timeSparx* is looking for a passionate Associate Art Producer with strong communication and project management skills, who has demonstrated the ability to deliver games in the past. You'll play a key role in the planning and delivery of game projects, coordinate with our development team and partner studios, and drive some of the most exciting AAA titles in the...
-
Ar Associate
2 months ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Finance/Legal- Location: Vietnam- Main Job Tasks and Responsibilities of AR/MP Associate - Oversees the activities of the accounts receivable department to ensure the accurate and timely management of all accounts receivable aging components including billings/collection etc. - Working closely with the Shared Services team...
-
Associate Procure to Pay Specialist
3 months ago
Việt Nam, Vietnam Callaway Full timeABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse...
-
Customer Service Specialist
4 weeks ago
Việt Nam, Vietnam TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Senior Injection Molding Process Engineer
1 week ago
Việt Nam, Vietnam Wahl Clipper Global Full timeWahl Vietnam is a subsidiary of Wahl Clipper Corporation, a global manufacturer of branded Consumer and Professional products, has an exciting opportunity for a team-oriented individual to fill the role of **Senior Injection Molding Process Engineer.** **Reporting**: Wahl Vietnam's Production Manager **Missions**: **To design & conduct injection molding...
-
Sales Executive/ Senior Sales Executive/ Vietnam
3 months ago
Việt Nam, Vietnam Datasite Full timeDatasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...
-
Senior Manager, Field Sales Channel-south
2 months ago
Việt Nam, Vietnam Lazada Full timeLocation: **Vietnam** - Department: Sales, Business Development & Strategy- Location: Vietnam- Determining and conveying sales targets, lead Field sales South team to deliver the target. - Recruiting, coaching and monitoring Field Sales team and their activities ensuring that teams perform the proper sales activities and gain good result. - Prepare...