E-commerce Manager

3 days ago


Thành phố Hồ Chí Minh, Vietnam Suntory Oceania Full time

**Requisition ID**:7248
Job SummarySuntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: to inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.Suntory PepsiCo Vietnam Beverage (SPVB) is a strategic alliance between PepsiCo Inc. and Suntory Holdings Ltd. since 2013.Job Responsibilities**1. Develop Food Delivery fundamentals**
- Identify new potential customers (hits list) and have a hunting plan with the Hunting Team
- Work closely with the Farming Team to sustain FD coverage to secure loyalty & build up volume
- Build JBP with Strategic Partners' Food Delivery platforms
- Provide pre & post-execution evaluation of campaigns
- Monitor the Food Delivery Budget and optimize using it

**2. Identify new opportunities**
- Generate channel/ customer/shopper insights in the Food Delivery channel,
- Make analysis and strategic channel development plans for nationwide Food Delivery Channel, identify new channel opportunities, and define the proper course of action to seize them
- Frequently do trade visits, and touch base with the market to understand it well
- Follow up and support the deployment and evaluate the success

**3. Channel lead & relationship management**
**a. Channel lead**:

- Build monthly/quarterly/yearly plans for online campaigns, promotion, sampling,
- Conduct Business Reviews with senior managers from SPVB and the customers
- Monitor performance and compliance, taking corrective action where necessary
- Effectively communicate all plans to the Sales team & internal stakeholders, and have monthly/weekly tracking of the performance progress & keep all relevant functions updated

**b. Relationship management**
- Build and nurture a working relationship with Food Aggregators
- Excellent in communication and building relationships with cross-functional departments and customers
- Work & collaborate closely with brand teams, and digital marketing to launch effective campaigns on Food Delivery platforms
- Collaborate well with ASM and Distributors to ensure sales order for customers

**4. Other tasks assigned by Line Manager**
Skills and Experience- Bachelor's degree, major in Marketing/ Economics/ Commerce is preferred.
- 2 years of sales/brand/trade experience in the FMCG industry
- 3 years experience in the online industry, related to FMCG products; must have proven experience in developing, digital transformation and partnership management
- Extensive experience with and deep understanding of online players (e-commerce, food platform, e-wallet) and their operation/ model
- Having direct experience or knowledge of ON channels in FMCG and Food Aggregators is a plus
- Ability to conceptualize and execute projects, with strong bias for action and delivering results.
- Track record of developing and managing multiple marketing programs simultaneously.
- Ability to organize, plan, prioritize and meet deadlines; proven track record in achieving set objectives.
- Pro-active, creative, smart, resourceful and resilient self-starter who thrives in a fast-paced environment where initiative and innovation are required.
- High energy level is essential, dedicated work ethic.
- Ability to adapt to evolving role and responsibilities; open to new learning opportunities.
- Strong desire to continually improve work processes, systems and deliver against agreed objectives
- Good knowledge of the industry, competitors, customers and trade dynamics


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