Export Customer Service
1 month ago
**Mô tả công việc**:
(Mức lương: 12 - 15 triệu VNĐ)
- Contact customers to obtain details for issuing the bill.
- Open the file & issue the B/L for customer. Verify shipment details with the agent and sale’s customers.
- Submit the SI & VGM to the shipping line.
- Process AMS/AFR/ENS files & FMC filings for the shipment.
- Provide AMS/eManifest, ISF information to customers and agents on time.
- Amend the B/L as per customer requests.
- Send pre-alerts to the agent.
- Update delivery orders upon receipt of payment and customer requests.
- Monitor shipment status (AMS, eManifest, ISF match).
- Track the shipment through each leg of the journey.
- Provide updates for each stage to the shipper/agent.
- Revise AMS, eManifest, ISF in case of changes (transshipment, B/L amendments).
- Update customers on vessel departure and arrival schedules.
- Verify invoices from shipping lines and agents, enter purchase costs into the system, and inform accounting for payment processing.
- Enter sales prices for nominated shipments or as authorized by sales.
- Archive all shipment-related documents into the system.
- Close the file once the shipment is completed.
- Coordinate with sales, shipping lines, and customers to resolve issues related to shipments, such as vessel changes, delays, port changes, or damages/losses.
- Work with operations/customers, airlines, or co-loaders to address issues at the origin, such as damages, weight discrepancies, incorrect documents, or other incidents.
- Collaborate with customers/airlines/agents/co-loaders to handle claims related to delays, damages, or missing cargo at the destination airport or final destination.
- Work with sales and accounting to finalize payments and recover outstanding debts from customers.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Salary: 12 million - 15 million VND.
- Annual salary reviews and holiday bonuses (e.g., National Day, International Labor Day, International Children’s Day, New Year, 13th-month salary, and Lunar New Year).
- Annual health check-ups and company trips.
- Participation in social insurance, health insurance, and unemployment insurance as per regulations.
- Provision of all necessary work equipment.
- Full benefits and entitlements for employees as stipulated by the Labor Law.
- Opportunities for training, internal and international job rotation within departments, and increased income for dedicated, capable, and long-term employees.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Graduated from college or higher in economics, import-export, or related fields.
- Experience in a customer service & documentation role for export shipments, with 2-5 years in the logistics/forwarding industry.
- Proficient in English; strong communication skills are an advantage.
- Proficient in Microsoft Office.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Chứng Từ,Kho Vận,Xuất Nhập Khẩu
Đại Học
2 - 5 năm
-
Customer Service Export Coordinator
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công ty TNHH BEL Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) JOB SCOPE & CORE DELIVERABLES Within the Supply Chain, Customer Service Export Coordinator will join the Customer service team, report to Customer Service Executive. - He/She will be responsible for organizing and coordinating the transport operations for the export of Bel products from the Bel...
-
Customer Service
3 months ago
Thành phố Hồ Chí Minh, Vietnam Yusen Logistics Vietnam Full time**Working Location: Binh Duong or Ho Chi Minh City** **Main Job Purposes**: 1. Collect, respond and solve customer’s request 2.Coordinate to perform at the requests of the customers 3.Maintain relationships with customers and get other opportunity from current customers. 4.Instructing, supporting and supervising team members to perform daily...
-
Operation & Customer Service Staff
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Cimc Zhenhua Logistics (Vietnam) Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle export/ import shipments from/ to Vietnam according to all given requirements and rules; regulations externally as well as internally including SOP. Take care of customer service and documentation. - Receiving booking request/ shipment information from Customers/ Worldwide Agent Network/...
-
Export Import Specialist
1 week ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Bia Anheuser Busch Inbev Việt Nam Full time**Mô tả công việc**: (Mức lương: 20 - 25 triệu VNĐ) I. IMPORT: - Execute Import activities smoothly & efficiently - Cross-check, control import documents for import clearance procedure. - Reconcile import Purchase order, payment to suppliers, vendors on time. - Supervise Import customs clearance with 3rd logistics provider - Reconcile import...
-
Brokerage Officer
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Import Export Documentation Staff
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Văn Phòng Đại Diện Ben Line Agencies Limited Tại Thành Phố Hồ Chí Minh Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc The Documentation Executive role will be responsible for all documentation issues. Handle export/ import shipments from/ to Vietnam according to all given requirements and rules; regulations externally as well as internally including SOP. Take care of customer service and...
-
Import and Export Specialist
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công TY TNHH Un - Available Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) ROLE OVERVIEW ‐ Responsible for overall Company's import/export activities. ‐ Manage the synchronization between logistics agency and factory/company’s department for smooth delivery of all requested shipments. ABOUT JOB ‐ Import: receive requests from company’s departments, check...
-
Export Sales/international Sales
2 months ago
Thành phố Hồ Chí Minh, Vietnam JobTest Full timeProducts: cotton towels, blankets, pillowcases, high-quality bathrobes - Location: Tang Nhon Phu B Ward, City. Thu Duc - Working hours: Monday - Friday (8:00 a.m. - 4:30 p.m.), Saturday work from home. **JOB DESCRIPTION**: - Search for new Customers. - Carry out marketing and product promotion on the international e-commerce environment, and Alibaba site -...
-
Customs Clearance Documentation Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam DHL Full time**1/ Overall Job Purposes** - Customs Clearance Documentation Specialist (CDZ Documentation Specialist) is responsible for ensuring the efficient and compliant processing of import and export shipments through customs, arranging domestic trucking and performing other value-added services as required. **2/ Main Tasks & Key Responsibilities**: - Serve as the...
-
Import-export Specialist
4 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH MTV Jordan Manufacturing Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Job Purpose: As an Import-Export Specialist, you will play a critical role in facilitating the smooth flow of goods between international borders. You will be responsible for ensuring compliance with all customs regulations, managing documentation, and coordinating logistics to meet import and export...
-
Customer Service
3 months ago
Thành phố Hồ Chí Minh, Vietnam Mindpec Solutions Full time**Responsibilities**: ▪Answer customer enquiries and resolve customer issues in an efficient and timely manner ▪Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability ▪Responding to customer complaints and implementing customer retention strategies in...
-
Import - Export Specialist
3 months ago
Thành phố Hồ Chí Minh, Vietnam Công ty TNHH United International Pharma Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) This position reports to Import - Export Senior Manager.Main responsibilities:1. Follow up import, export PO shipments/ procedures.Export POs/ Shipments: - Monitor POs and follow up production plan to meet requirements of the POs. Coordinate with Factory to arrange deliveries: availability of...
-
Export Sales Executive
3 months ago
Thành phố Hồ Chí Minh, Vietnam HR Vietnam’s ESS Client Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Finding and Developing Potential Customers. - Maintaining relationships with existing customers. - Receiving information requests for new product quotes and then ly checking and providing quotes to customers. Creating product samples when requested by customers. - Organizing, supervising, and...
-
Customs Documentation
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Hàng Hóa Hải Âu Full time**Mô tả công việc**: (Mức lương: 15 - 17 triệu VNĐ) Import-Export Operations and Consultation: - Review policies and regulations related to import and export. - Collect market trends and customer demands, reporting to the logistics manager. - Advise the sales team and clients on efficient, cost-effective, and compliant freight and customs...
-
Senior Customs Expert
3 months ago
Thành phố Hồ Chí Minh, Vietnam Tetra Pak Full timeAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...
-
Customs Clearance Agent
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...
-
Sea Export Documentation Executive
3 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Giao Nhận Vận Tải SCT Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be responsible for accurate shipping docs and follow up shipping schedule. - Check and issue all related docs for air-sea inbound/outbound shipments (Pre-alert / Bill of Lading / Credit Note / Debit Note etc ) - File AMS, ACI, AFR for export shipments to USA, Canada & Japan. - Follow-up on...
-
Export Sales Executive
1 week ago
Thành phố Hồ Chí Minh, Vietnam Đoàn Điện Quang Full timeNơi làm việc - Hồ Chí Minh - Cấp Bậc - Nhân viên - Hình Thức - Nhân viên chính thức - Bằng Cấp - Đại học - Kinh Nghiệm - 2 Năm - Mức Lương - Lương thỏa thuận - Ngành nghề - Supply Chain Management, Xuất nhập khẩu - Hạn chót nhận hồ Sơ - 31/01/2025 Bạn chưa sẵn sàng ứng tuyển? **Phúc...
-
Import - Export Senior Staff
1 week ago
Thành phố Hồ Chí Minh, Vietnam Công ty TNHH SMC Manufacturing (Việt Nam) Full time**Job description**: - Complete the procedures and documents for the import and export of goods. - Make a certificate of origin CO goods (form E, A, AJ, EUR.1, D). - Manage and track orders and contracts. - Receive, check and compare all kinds of import and export goods documents during the process of making customs clearance documents. - Coordinate with...
-
Customer Service Manager
2 months ago
Thành phố Hồ Chí Minh, Vietnam PNJ Full time**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Quản lý **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 3 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán hàng / Kinh doanh, Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ...