Duty Manager

3 weeks ago

Ho Chi Minh City, Vietnam SOFITEL SAIGON PLAZA Full time

**Job Description**:

- Handle the security, guest service & some management concerns of an organization.
- Oversee the maintenance and overall safety procedures of the premise.
- Liaise or meet with other executives or managers.
- Ensuring team-members are offering exceptional guest service
- Making sure guests are happy with the service and products
- Delegating duties
- Assisting other managers
- Helping to implement policies
- Routing sales productivity reports to staff
- Motivating team-members
- Handling cash & end of day checking
- Managing store cleanliness and organization
- Dealing with guest complaints and issues

Work Experience
- At least 2 years experience in related field in other 5 star hotels;
- Problem solving skill, good interpersonal skill, customer service oriented;
- Excellent oral and written communication in English;
- Opera Hotel system skill is a must;
- Be able to work on nightshift

**Benefits**:

- Year end bonus base on annual performance
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
- Annual leave (+ 11 public holidays mentioned above)
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation
- 24/7 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- ALL Heartists Card

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