Customer Experience

Work LocationHo Chi Minh (District 1)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences 2 YearsSalaryNegotiableIndustryBankingDeadline to Apply11/02/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Monitoring and optimally supporting the current Bank's internal processes to...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; - Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; - Collect customer insights, identify factors affecting their experience; - Design future customer experience plans in each period and...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

Negotiation- 04/05/2023Công việcỨng tuyểnPrepare customer service developing strategy to enhance the customer experience using Ahamove services;Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies;Collect customer insights, identify factors affecting their experience;Design future customer...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; Collect customer insights, identify factors affecting their experience; Design future customer experience plans in each period and segment;...

Full time- HCM- 30/04/2023Job description detailObjectiveAs a Customer Experience Supervisor, you will be responsible for collecting customer feedback, conducting market research, developing customer journey mapping, managing CX projects, and coordinating with other stakeholders to improve the overall customer experience. You will work with various...

**About GHN**: GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics...

About GHN:GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics network....

DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the...

**Mô tả công việc**: (Mức lương: 11 - 14 triệu VNĐ)Dreamplex is Vietnam’s leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work...

Responsibilities: Be uptodate with product knowledge of ILA courses, methodology, systems (Moodle, ILA connect, ILA accounts, reminder, attendance, gradebook/test score, Student handbook, etc.), etc. Make required number of customer calls for each of the identified interaction points daily. Track & record customer satisfaction at each interaction point with...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: 11 - 14 triệu VNĐ)Summary of Responsibilities Do you get inspired by seeing people around you succeed, and do you care about providing the right environment, opportunities, and experience for them to do so? As our Customer Experience Executive, you will be doing just that, by internalizing what it means to be an...

Observe and learn the customer experience trends to propose initiatives and solutions to the line manager - Communicate and collaborate with other stakeholders to run Con Cung Customer Experience Programs - Research and implement tools to understand customer insights - Conduct and analyze quality assurance surveys to enhance services provided to...

Mô tả công việc:(Mức lương: triệu VNĐ)Dreamplex is Vietnam's leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work experience; from...

Professional working environment - Opportunity for career path growth - Attractive package **Guest Relations**: Welcome and engage with guests, ensuring a warm and inviting atmosphere. Address and resolve guest concerns, inquiries, and feedback promptly and professionally. Foster a culture of exceptional customer service among the team. **Team...

Full time- HCM- 30/09/2023Job description detail **Objective**: As a Customer Experience Executive, your main objective will be to enhance the overall customer experience at Maison RMI by collecting customer feedback, conducting market research, and developing customer journey mapping. You will work collaboratively with various departments to implement...

Full time- HCM- 30/09/2023Job description detailObjective:As a Customer Experience Executive, your main objective will be to enhance the overall customer experience at Maison RMI by collecting customer feedback, conducting market research, and developing customer journey mapping. You will work collaboratively with various departments to implement...

**KEY RESPONSIBILITIES**: **Job overview** **Key responsibilities** - Lead the design and implementation of user experience on digital platforms/ tools - Facilitate product vision by concepting, wireframes, visual design, and prototyping experiences for digital products - Provide directions on conducting user research, such as requirements elicitation,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for a dynamic and customer-focused individual to join our team as a Customer Experience Specialist at Maison RMI. As a Customer Experience Specialist, your primary responsibility will be to enhance the overall customer experience and satisfaction across both offline and online...