Senior Expert, Business Performance Management

7 days ago

Hanoi, Vietnam techcombank Full time

Job Purpose
- The job holder- Responsible for proposing and implementing measures and solutions for effective management of business activities of the Division and for each customer segment of the Division.

Key Accountabilities (1)
- Main duties- Coordinate the implementation of NPS index measurement
- Focal point to support the implementation of incentive programs, sponsorship, customer care, and sales promotion programs
- Develop and promote organizational culture for Division
- BCP, LCP plan
- Responsible for managing and resolving recommendations of inspection, examination, and audit
- Establishing KRAs and managing KRAs
- Develop and promulgate deposit interest rates and implement ALCO&039;s direction
- Monitor the implementation of compliance with credit management policies and procedures of the Division to ensure compliance with the Bank&039;s regulations
- Cost management (including staffing)
- Managing portfolios of credit efficiency and quality, monitoring the implementation of improvement actions

Key Accountabilities (2)
- Human management and development- Participate in capacity development training courses; Build a development roadmap for yourself

Key Accountabilities (3)
- Corporate culture:
**Yêu cầu công việc**:

- Success Profile
- Qualification and Experiences
- Domain expertise:
- Understanding of banking operations, customers and banking products.
- Having more than 12 years of experience in banking, sales/business support.
- Deep understanding of the effective management model.
- Experience in leadership, people management, planning, strategic thinking, change management.
- English proficiency level 3 (TOEIC 650 or higher or other certificates of equivalent value) Qualifications:

- Graduated from university or higher, majoring in economics, finance, business.

**Quyền lợi**:
Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần đây lúc:

- 2024-02-07 22:00:17

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