Operations Supervisor
5 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
**1. Training and Development**
- Conduct Workshop/Training for TA and Operation
- Suggest courses to Academic/HO
- Operation Officer and TA Development
**2. Property management**
- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
- Maintain all facilities and equipment in proper conditions: clean, safe and workable;
**3. Staff supervising**
- Observe/monitor to make sure Operation Officer’s performance is accurate and professional;
- Monitor to make sure Operation Officer follow policies, procedures, instructions, internal regulations and standards;
- Responsible for appropriate forecast and ordering of books and materials for centre use;
**4. Course administration**
- Before a class start: classroom, teacher, TAs, books, CDs, POS, resources;
- Monitor ILA parents to make sure all information correct
**5. Class schedule**
- Work closely with sales and care team to merge or fill classes to burn revenue
- Monitor all class to alert CM to avoid delay or cancel
- Work close with sales and care team to forecast new classes
**6. TA management**
- Forecast TA ; Recruitment process & Induction
- Scheduling (Class/Substitution/Supervision/Level Testing)
- TA Salary/Scale raise
- Working location:
+ 321 Cộng Hòa Phường 3 Quận Tân Bình Thành phố Hồ Chí Minh
+ Tầng 5, Hùng Vương Plaza, 126 Hồng Bàng Quận 5 Thành phố Hồ Chí Minh
+ 121 - 123 Nguyễn Thị Thập, Khu Đô Thị Him Lam Phường Tân Hưng Quận 7 Thành phố Hồ Chí Minh
- Working time: rotate shift.
**Chức vụ**: Trưởng Nhóm/Trưởng Phòng
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Competitive salary
- Insurance fully provided
- Private insurance will be provided for official staff
- Discount up to 90% on English tuition fees for staff and close relatives
- An active, professional, dedicated working environment with experienced managers and friendly colleagues
- Bonding trips and events
- 14 day-off per year along with other benefits according to the company's regulations.
- Chances for promotion and transfer
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
**1. Qualifications**
- Prefer 02 years of working experience in a foreign company and in-service product
- Prefer working experience in an educational organization
- University graduated
- Ability to work independently and as part of team
- Fluent in both English and Vietnamese
**2. Skills**
- Leadership/ownership
- Management skills
- Team building and Communication skills
- Problem-solving skills
- Training and coaching skills
- Well-organized and detailed management
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giám Sát Dịch Vụ
Đại Học
2 - 3 năm
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