Customer Support Collaborator, Zalopay

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **ZaloPay, Customer Service Collaborator**: - **Mã tin đăng: 3272369**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...

Hỗ trợ giải đáp thắc mắc của Khách hàng/ Đối tác về thông tin tài khoản, thanh toán trực tuyến qua ZaloPay. - Kiểm tra và giải quyết khiếu nại liên quan đến giao dịch thanh toán trực tuyến qua thẻ ngân hàng, ví điện tử cho Khách hàng/Đối tác. - Báo cáo đánh giá về chất lượng...

Hỗ trợ giải đáp thắc mắc của Khách hàng/ Đối tác về thông tin tài khoản, thanh toán trực tuyến trên ví điện tử/cổng thanh toán ZaloPay - Kiểm tra và giải quyết khiếu nại liên quan đến giao dịch thanh toán trực tuyến qua thẻ ngân hàng, ví điện tử cho Khách hàng/Đối tác - Báo cáo...

Collaborate with internal and external partners to develop and implement growth strategies aimed at increasing traffic and users for Zalopay products. - Execute communication and promotional plans to optimize the effectiveness of marketing campaigns. - Monitor and analyze data, evaluate campaign performance, and provide improvement recommendations. - Support...

ZaloPay is looking for a Product Owner who plays a key role within the UM team to deal with user's pain points and support other Businesses to perform related strategies to the user to bring the best experience in using ZaloPay’s products This role is part of the ZaloPay product team, who focuses on 2 main key-parts: - For end-users: building features to...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **ZaloPay, Customner Service Collaborator**: - **Mã tin đăng: 3265960**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...

We are looking for a versatile Associate Data Analyst proficient in SQL, with the basics of Python/PySpark. This role requires adaptability to swiftly switch between tasks, manipulate data to build & maintain dashboards/reports, and visualization to deliver insights & findings to stakeholders on ZaloPay. Your role contributes to enhancing the decision-making...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Research and identify solutions/answers and provide prompt and accurate feedback to customers. Coordinate with relevant L2 Customer Support or Sales team to provide relevant answers to the customers Collect user feedback, propose initiatives for continuous improvement of the agent support process,...

**Trust & Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted e-wallet and best against to bad actors in Vietnam fintech market. By developing and adapting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make risk...

**Trust & Safety team** at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted e-wallet and best against to bad actors in Vietnam fintech market. By developing and adapting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make risk...

**Trust and Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against to bad actors in Vietnam fintech market. By developing and adopting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make...

**Payment Engine (PE) **is the heart of ZaloPay. The module specializes in transaction processing and fund flows. We are processing all kind of transaction in ZaloPay. The system supports various types of transactions (topup, withdrawal, money transfer, payment,...). The main technical requirements of the system are to provide high throughput (3k TPS), low...

Monitor and troubleshoot 24/7 ZaloPay Production issues by using monitoring tools developed by support teams. - Provide tech solutions on operation tasks: diagnose and provide prompt action on infrastructure issues, operate and maintain bank connections, set up permission for internal tools and software. - Following standard procedures for proper escalation...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **ZaloPay, Technical Support Engineer**: - **Mã tin đăng: 3364167**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

ZaloPay is one of the leading e-wallets in Vietnam. As we continue to expand, we are seeking a strategic Growth Marketing Executive to join our team and drive our Digital Services to new heights. - **Position Overview**: The Growth Marketing Executive will be responsible for developing and executing innovative marketing strategies to drive the sales of data...

**1. Merchant integration**: - Implement integration process with merchants: - Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/ ID on system. - Coordinate...

ZaloPay is looking for a Product Trainee for the Online Payment/ Mini app team to create the best payment experience for customers of ZaloPay and execute a growth campaign with key partners. The Product Trainee is responsible for product planning, execution, and operation throughout the product life cycle, including: - Defining product requirements based...

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...

**1. Merchant acquisition** - Design and Develop a Merchant Partnership strategy with the collaboration from Strategic team to identifying sufficient opportunities with merchants. From the win-win partnership strategy, ZaloPay will be able to grow up the user base and increase the user penetration in the market. - Deliver partnership proposals (including...

**Trust and Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against bad factors in Vietnam fintech market. By developing and implementing advanced tech-driven risk prevention solutions while also focusing on user growth and customer experience, the goal is to make...