Customer Support Collaborator, Zalopay

**Implement integration process with merchants**: - Direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Guide merchants do online registration and submit documents on system. - Verify the merchant's information to ensure it meets the company standards - Create/ update merchant’s account/ ID on system. -...

Collaborate with internal and external partners to develop and implement growth strategies aimed at increasing traffic and users for Zalopay products. - Execute communication and promotional plans to optimize the effectiveness of marketing campaigns. - Monitor and analyze data, evaluate campaign performance, and provide improvement recommendations. - Support...

ZaloPay is looking for a Product Owner who plays a key role within the UM team to deal with user's pain points and support other Businesses to perform related strategies to the user to bring the best experience in using ZaloPay’s products This role is part of the ZaloPay product team, who focuses on 2 main key-parts: - For end-users: building features to...

We are looking for a versatile Associate Data Analyst proficient in SQL, with the basics of Python/PySpark. This role requires adaptability to swiftly switch between tasks, manipulate data to build & maintain dashboards/reports, and visualization to deliver insights & findings to stakeholders on ZaloPay. Your role contributes to enhancing the decision-making...

ZaloPay is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to provide...

Develop and implement business plans to meet monthly, quarterly, and annual targets. - Negotiate and convince partners (Retail Key Accounts) to cooperate and integrate with ZaloPay. - Conduct market research and analysis on customers, competitors, and the market in order to propose suitable recommendations aligned with the organization's overall...

As a **Product Operations Executive** you will have the opportunity to: - Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam. - Opportunity to build and enhance the Merchant site and reconcile system with the fully support from internal Technical/Operation & Finance Accounting team. - Work with all...

**Trust & Safety team** at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted e-wallet and best against to bad actors in Vietnam fintech market. By developing and adapting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make risk...

**Trust and Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against to bad actors in Vietnam fintech market. By developing and adopting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make...

Maintain, develop, and sustain productive relationship with strategic partners in FnB Category. Propose suitable campaigns in order to increase revenue for both ZaloPay and partners; - Deliver partnership proposals (including pricing, payment solution, growth & promotion scheme, etc.) to meet or exceeds Merchant battle’s objectives. Developing and...

**ZaloPay **is a fast-growing mobile payment provider in Vietnam since it commenced operations in 2017. We aim to serve Vietnam’s large underbanked population, accelerate financial inclusion and leverage technology to improve access to Fintech services for our users and merchants. In 2020, ZaloPay officially integrated into the messaging app Zalo to...

ZaloPay is one of the leading e-wallets in Vietnam. As we continue to expand, we are seeking a strategic Growth Marketing Executive to join our team and drive our Digital Services to new heights. - **Position Overview**: The Growth Marketing Executive will be responsible for developing and executing innovative marketing strategies to drive the sales of data...

As the **Product Owner of Merchant Solutions**, your primary responsibility is to maximize the value of ZaloPay’s commerce solutions for our merchants and users. You will handle product planning, execution, and operations throughout the product lifecycle, ensuring that our solutions are not only aligned with the needs of our partners but also add...

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...

**Trust and Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against to bad actors in Vietnam fintech market. By developing and adopting advanced tech-driven prevention mechanisms/solutions while focusing on the user growth and customer experience, we aim to make...

**Trust and Safety** team at ZaloPay gather highly motivated team players who dedicate in building ZaloPay as the most trusted financial service and best against bad factors in Vietnam fintech market. By developing and implementing advanced tech-driven risk prevention solutions while also focusing on user growth and customer experience, the goal is to make...

About ZaloPay Loyalty Program: ZaloPay’s Loyalty Program, also known as ZaloPay Priority, is designed to reward our users in the most engaging and meaningful ways. We strive to create lasting relationships with our users, offering them exclusive benefits, rewards that elevate their experiences with ZaloPay. Through our program, members enjoy a variety of...

The Payment Core is the heart of ZaloPay, serves as the central component of ZaloPay, one of leading e-wallet platforms in Vietnam. Our primary responsibility is to handle various transaction processes and manage the fund flows, encompassing activities such as top-ups, withdrawals, transfers, and payments. With a focus on meeting stringent technical...

**1. Merchant integration**: - Implement integration process with merchants: - Support BD Team or direct negotiations with merchants on integration terms: how to integrate, operate, and make payments. - Verify merchant’s information and proceed with the contract after finishing the deal. - Create/ update merchant’s account/ ID on system. - Coordinate...

Risk Management team at ZaloPay gathers highly motivated team players who are dedicated to risk assessment, analyzing fraud & abuse patterns, and then creating and adapting advanced prevention mechanisms while focusing on the use of rand customer experience. - As a Risk Strategist, you will have opportunities to: - Be involved in Fintech business with...