Performance Marketing Intern

6 months ago


Ho Chi Minh City, Vietnam Flywheel Digital Full time

About Us

Flywheel SEA (formerly known as Intrepid Group)

Ascential Group

With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange.

Your Responsibilities will include:

- Focus on delivering best-in-class customer experience to both Intrepid’s brand clients and end consumers with primary focus on ensuring smooth store operations
- Liaise closely with the brand management and customer experience (CX) teams on daily operational tasks related to the success of a brand’s store on ecommerce marketplaces (e.g. Shopee, Lazada), including, but not limited to, support on order processing for brand clients
- Support on key ecommerce store management tasks including content upload & management, campaign execution and onsite platform tools optimization
- Provide ad-hoc support to CX teams, as required, on key performance metrics tracking and escalation management

Who we look for - ideal profile:

- Understanding of how consumers make purchasing decisions in e-commerce and how/what to write accordingly
- Good attention to detail is a must
- Excellent time management and team management
- Strong analytical skills
- Thrive in a fast-paced start-up environment

What we offer:

- Excellent and competitive compensation package
- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_



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