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Academy Team Leader

1 month ago

Hà Nội, Vietnam PIXELZ Full time

**THE ROLE**:
As an Academy Team Leader, you will oversee the management, development, and delivery of training programs for image processing (including related content like video). Your role ensures the training team’s performance, skill enhancement, and contribution to the company’s operational excellence.

**JOB RESPONSIBILITIES**:
1. Regular Professional Duties
- Training Platforms:

- Manage and improve online/offline training platforms.
- Supervise and optimize the Academy Online System (AOS).
- Continuously improve AOS & other training tools/platforms
- Training Content:

- Oversee the creation, archiving, and security of training materials.
- Continuously improve training content efficiency.
- Training Capacity & Quality Control:

- Plan and manage AOS & other training platform capacity
- Monitor and enhance quality control processes.

2. Manage, develop & lead team
- Plan & develop team performance & competency
- Create, assign & manage tasks
- Supervise & assess performance of team members
- Empower & motivate members to improve team performance

3. Training Capacity & Quality Control:

- Plan and manage AOS & other training platform capacity
- Monitor and enhance quality control processes.

4. Analysis & Reporting:

- Analyze training data and generate insightful reports.
- Identify trends and implement improvements.

5. Policies & Procedures
- Build and revise training regulations, team processes, and cross-team workflows.

6. Other Duties
- Guide and support new team members as assigned.
- Handle other responsibilities as required.

**REQUIRED EXPERIENCE/SKILLS**:

- Bachelor’s degree in Training, Graphic Design, or related fields.
- 2-3 years of experience managing training teams specializing in Photoshop
- Strong organizational skills with a focus on detail and results.
- Creative, flexible, and able to inspire a team.
- Proficient in Adobe Photoshop, Google Docs, Spreadsheets, and Presentation.
- English proficiency: IELTS 5.0+ or equivalent.
- Excellent written and verbal communication skills for workshops and written content.

**WHAT WE OFFER**:

- Competitive salary package
- International working environment with excellent diversified company culture.
- Flat, and transparent working environment where employees are empowered and developed.
- Opportunities to participate in company regular training courses.
- Flexible working time from Monday to Friday. 5 work-from-home days per month.
- Pixelz Care insurance package and compulsory insurance by law.
- Up to 15 paid leave days per year and 1 paid summer day off.
- Lunch and mobile allowances as per position.
- Company team building trip each year.

**ABOUT PIXELZ**:
Pixelz was founded in 2011 in Holstebro, Denmark. Back then, Pixelz was known as 'Remove the Background', based on a simple premise to make it easy for e-commerce companies to create beautiful product images.

Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, slow workflows, and inconsistency in image quality. Through trying to solve these issues, we developed the concept of SAW - Specialist Assisted Workflow. An idea of splitting the retouching workflow up into many different steps assisted by AI technology. A completely different way of handling retouching than anyone had ever done before.

Today, we are a technology company powered by a talented and passionate team. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.