Senior Product Operations Executive

5 months ago


Ho Chi Minh City, Vietnam VNG Full time

**Market and product research**:

- Update knowledge and new information about the product, market, and target customers continuously, stay updated about gaming market trends.
- Provide assessments and analyses to choose products suitable for the target market.

**Game testing**:

- Understand thoroughly about product features and specificities.
- Build, manage, and optimize the product quality testing process to minimize risks and develop solutions for complex issues.

**Product operations**:

- Ensure the product integration process for functionality in target markets.
- Organize and supervise operational activities, ensuring the maintenance/improvement of user experience.
- Plan short-term/long-term operations and design activities/events for the product to optimize revenue generation.
- Coordinate with other departments to execute promotional campaigns, community building, customer support,... for the product.
- Participate in building backup systems and risk management during product operations.

**Data analyzing**:

- Understand product data for analysis and evaluation of product health, as well as identify accurately issues from the product/customer.
- Make regular reports on the products under responsibility, providing detailed information to understand and improve operational performance.

**Yêu cầu**:

- Having over 2 years of experience in operating mobile games, having previously served as a Product Owner is an advantage;
- Able to use Chinese and English fluently;
- Strong logical assessment and troubleshooting;
- Demonstrates strong teamwork skills, with a high commitment to job goals;
- Possesses the ability to articulate ideas and communicate effectively.



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