Student Recruitment Advisor

6 months ago


Ho Chi Minh City, Vietnam GROK Full time

Lakehead University
- Ho Chi Minh City, Vietnam

We have an immediate opportunity for an international education professional to join Grok’s new team in Ho Chi Minh City, helping an established Grok client, Lakehead University (Ontario, Canada), to promote itself across the Vietnam and other parts of SEA.

The Student Recruitment Advisor is dedicated to working with a specific international education institution, assisting the customer with (a) very high volume, complex recruitment management, or (b) a complex agenda of activities. A complex agenda may span recruitment, partnership, sophisticated profile building, and/or inbound programs, etc. Position involves frequent, sophisticated interaction with international customers. Significant travel required (40%).

**Requirements**:

- Four to five years’ experience in increasingly responsible roles related to education or international education.
- Experience representing a known institution a plus.
- Bachelor’s degree with good to strong academic performance. Master’s preferred.
- Strong English fluency.
- Proficient in business writing.
- Able to discuss strategy and analysis with English speakers.
- Study or experience abroad strongly preferred.
- Voluntary or other life experience that demonstrates creativity, hard work persistence or drive to succeed.

**Preferred Skills**
- Strong communication skills
- Strong strategic skills with ability to evaluate issues
- Good judgment, internal moral compass
- Able to multi‐task and manage a balanced agenda
- Strong customer service skills
- Attention to detail
- Intelligence, creative problem solving skills
- Emotional maturity and confidence
- Ambitious and driven to results influence others
- Initiative and resourceful
- Hardworking and persistent and make tactical recommendations.

**Detailed responsibilities**

As assigned by the Supervisor in conjunction with Lakehead University, but may include:

- Develop knowledge of the Lakehead University context, such that your recommendations are realistic in light of local conditions within the institution.
- Become deeply knowledgeable about Canada.
- Keep abreast with market developments
- Evaluate Lakehead’s programs, attributes, and activities in Vietnam and SEA, with recommendations for improvement that are sophisticated, realistic, well informed by market norms and that address Lakehead’s priorities.
- “Represent” Lakehead in a way that reflects the mission and values of the institution, and is ethical.
- Manage a very extensive network of education agents to a very high level of complexity and performance by:

- selecting professional agencies and managing contract process
- providing training to new agents
- liaising with existing agents on a regular basis
- attending agent fairs.
- Assist potential applicants and their families
- Conduct presentations at high schools, colleges, fairs, conferences and other venues
- Assist with the Lakehead’s messaging within the market (in the form of marketing communications, web sites and social media) to a very high standard
- Initiates and assists in the development of promotional materials for the Vietnamese and SEA markets. Translation of documents may be required. Write newsletters, correspondence and other materials as required.
- Participate in social media, building profiles via appropriate social media channels as directed.
- Assist Lakehead with the identification, screening, selection and recruitment of Vietnamese academic institutions for academic partnership
- Assist Lakehead with the management of academic and other partnerships in Vietnam
- Assist Lakehead with the design, implementation and management of inbound and extracurricular programs in Vietnam and SEA.
- Have the capability to interact with and support faculty and other senior leadership at Lakehead.
- Prepare monthly or quarterly customer reports on activities using photos, specific accomplishments, highlighting opportunities and challenges.
- Track expenses and manage a budget.

**Benefits**
- Statutory Insurances
- Private Health Insurance
- 13th month salary
- Travel Allowance



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