L&d Executive
5 months ago
Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 3 - 5 Years
Salary Negotiable
Industry Banking, Customer Service, Finance / Investment, Human Resources, Retail / Wholesale
**Job Benefit**:
- Insurance
- Travel opportunities
- Incentive bonus
- Health checkup
- Training & Development
- Salary review
**Perform**:
- Assist Manager in supervising Shinhan Academy’s activities
- Contribute ideas to build annual training programs.
- Prepare & manage budget for training programs.
- Prepare and deliver training courses (Soft Skills and Management Skills)
- Manage the quality, content of training activities
- Ensure the compliances issues are managed appropriately in line with related policy.
- Self-develop in the role of trainer and team leader
- Review and recommend improvement for Branch Training Scheme and Training Supporting Program
**Customer (the trainer/ trainee)**:
- Meet the training need of the employee of the bank
- Maximise the benefit to the employee of the branch through the training activities.
- Make good communication within the employee and/with the bank through training courses
- Support to human resource management through training
- Liaise Unit’s BOM and Director to conduct Survey to identify training needs based on the bank’s strategy, policy and process changes and other factors.
- Analyse training needs of bank staff to develop suitable training programs or modify and improve the existing programs.
- Analyze learners’ feedback, evaluate course and Trainer’s performance and the effectiveness of training courses to provide recommendations for improvement.
**Well Managed**:
- Manage each training program within the approved budget
- Manage the learning system
- Ensure the bank regulation and procedures are beings followed within the team.
- Develop and organise training manual, materials, visual aids
- Provide timely and accurate required training reports
**Lead & Inspire**:
- Lead and inspire the Shinhan Academy team to ensure strong performance.
- Participate in building a high performing team.
- Build and develop peers and new team members.
**Job Requirement**:
- Have experience as Training Specialist
- Ability to lead a full training cycle
- Knowledge of various training and teaching methods and techniques
- Sense of ownership and pride in team performance and its impact on the Bank’s success
- People management: Leadership / Mentoring / Coaching skills
- Proficiency in MS Office and database software
- BS degree in Education, HR or related banking field.
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