Chuyên Viên Account Head

2 weeks ago


Hanoi, Vietnam Công Ty Cổ Phần Công Nghệ ECRM Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Làm đầu mối liên lạc chính đối với các khách hàng được phân công
- Đàm phán các hợp đồng với khách hàng và xử lý các vấn đề tài liệu liên quan
- Theo dõi tiến độ hoàn thành đơn hàng/cung cấp dịch vụ sau khi đã chốt deal với khách hàng, đảm bảo mức độ thỏa mãn cao nhất cho khách.
- Phản hồi kịp thời các thắc mắc và phàn nàn của khách hàng, đưa ra giải pháp hợp lý và xoa dịu nếu có căng thẳng.
- Báo cáo lại các vấn đề nghiêm trọng lên vị trí quản lý bộ phận account nếu cần thiết.
- Báo cáo đều đặn về các hoạt động kinh doanh, tình hình chăm sóc khách hàng và các vấn đề phát sinh nếu có.
- Hỗ trợ chào bán sản phẩm/dịch vụ đến các khách hàng tiềm năng nhằm đạt mục tiêu kinh doanh.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Làm việc trong môi trường trẻ trung, năng động và chuyên nghiệp.
- Mức lương từ 8- 15 triệu + Thưởng, tùy theo năng lực và vị trí công việc.
- Các chế độ khác theo quy định nhà nước và quy định tài chính công ty.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Có kinh nghiệm làm việc tại vị trí Account Executive hoặc các vị trí liên quan đến sales/chăm sóc khách hàng
- Thành thạo và có tư duy về bán hàng online
- Có khả năng hỗ trợ 24/7
- Có kiến thức chuyên sâu về ngành và sản phẩm/dịch vụ
- Thành thạo kỹ năng đàm phán, tạo dựng và duy trì mối quan hệ

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Truyền Thông/Báo Chí,Truyền Thông/PR

Trung cấp - Nghề
Dưới 1 năm


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