[metaverse Product] Community Manager
1 week ago
**About Rove.to**
With the vision “**We see tomorrow’s web in 3D**”, we are building **ROVE** for anyone to create a **3D space **but **no coding skill is required; all** drag and drop. Rove is for millions of customers who want to **lift their blog, shop, or portfolio off the page and into the new 3D web**. All assets in ROVE are **NFTs** and purchased via **smart contracts.**
Let's explore **ROVE **and bring it to the world
Joining us in this phase, you will be responsible for growing an **NFT artist community**. Artists play an important role in developing creative NFT arts and attracting more NFT investors into Rove for trading.
**The Job**
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications and other social media channels.
**The scope of work includes**:
- **Develop & publish content** on the Discord community, including **writing a weekly newsletter, blog announcements, tutorials, and engaging content** to drive social and community participation and inquiry about the project.
- **Be responsible for answering tickets (questions, requests, etc.) and resolving users’ issues on Discord **and other channels if needed. Moderate discussions and ensure conversations comply with the community rules and are constructive to developing the Rove community and product development.
- **Plan and keep documentation for users’ surveys, feedback forms, and product demo notes**. Be well-informed and understand very well Rove’s new project updates, features, and use-cases to give instructions to users and community members.
- **Develop engagement strategies in alignment with marketing goals** of driving Discord members and keep members active and closely involved with product releases and usage, including play testing, using features, and giving feedback and suggestions. Build a strong sense of belonging and exclusivity in the community.
- **Participate in other relevant communities and events to boost our brand awareness; build relationships** with other communities, crypto advocates, and influencers to promote our project.
- **Organize online events such as community updates**, **AMAs **with our community members, including written and verbal (audio or streaming) forms. Must be comfortable communicating in English.
- Continuously improve and evolve community-building methods.
- **Community management**: Have a track record in community management, scaling community Discord/ Telegram and social media channel Twitter/ Reddit or equivalent channels (preferably worked with international communities)
- **Customer-first**: Have solid experience in customer service, assisting excellent customer experience.
- **Be proactive and have a strong sense of ownership**: proactive in exploring new mediums and new tactics to achieve goals on the bottom line. Be goal-oriented and obsessive with keeping track of goal delivery and performance.
- **Tech and product savvy**: A severe interest in software products, games, and new technologies, including cryptocurrencies, NFTs, etc is a big plus.
- **Creativity**: Ability to create engaging content and game mechanics to drive community growth and engagement.
- **Effective communicator**: Outstanding communication and interpersonal skills to effectively communicate with different personas across various channels and cultures, including internal teams and end-users.
- English fluency, both written and verbal. **Minimum IELTS 7.0 or equivalent is a MUST**
**Benefits**:
- **Highly competitive salary package with very attractive upside potential from ROVE token **grants for **team members**:
- Fun, dynamic working environment with **talented colleagues and leaders from Silicon Valley to build great things** for **millions around the world**:
- **100% work flexibility **with an unrestrictive leave policy. It is up to you to decide how and when you work and how you would like to take your vacations, provided work is fulfilled.
- **Full medical and dental coverage** for you and 50% for your family
- **Powerful laptop, monitor, standing desk**, and any accessories you need to do your best work
- **Healthy lunches and free flow of fresh milk, coffee, tea**, and more while working in our fabulous office
Pay: 30,000,000₫ - 70,000,000₫ per month
Ability to commute/relocate:
- Ho Chi Minh City: Reliably commute or planning to relocate before starting work (required)
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