Social Community Management

3 weeks ago


Ho Chi Minh City, Vietnam Peri Sunrise Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
**About Us**:

- Peri Sunrise is a vibrant and dynamic full-service agency committed to crafting compelling narratives and creating unforgettable brand experiences. With a passion for creativity and innovation, we collaborate with our clients to bring their visions to life. At Peri Sunrise, we believe in the power of integrated marketing communications to elevate brands and connect with audiences on a meaningful level._

**Your Role**:
**Responsibilities**:Brand’s Online Presence Management:

- Execute social strategies to enhance the brand's online presence across social media platforms.
- Collaborate with Creative team to ensure a consistent and cohesive brand message across all platforms.
- Actively engage with Brand team for regular updates / discussion regarding social performance.

**Community Engagement**:

- Provide insightful information and assistance to users, demonstrating a deep understanding of the brand and its products/services.
- Monitor and respond to comments, messages, and mentions on social media in a timely and professional manner while addressing customer inquiries, concerns, and feedback with a customer-centric approach.
- Foster positive relationships with online community and actively engage in conversations.
- Monitor social media channels for brand mentions and industry trends.
- Serve as the bridge between the community and the brand, gathering and synthesizing community insights to inform content strategy, product development, and customer service

improvements.
**Crisis Management**:

- Proactively identify and address potential issues or crises on social media.
- Collaborate with relevant teams to develop and implement crisis response strategies.

**Analytics and Reporting**:

- Track and analyze social media performance metrics.
- Provide regular reports on community engagement, sentiment, and other relevant KPIs

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
**Why Join Peri Sunrise**:

- Competitive salary with performance incentives.
- A path for professional growth and development within an innovative agency environment.
- A supportive team culture that values creativity, collaboration, and continuous learning.
- Flexible work arrangements to balance your professional and personal life.To apply, please submit your resume, a cover letter highlighting your relevant experience, and examples of social media campaigns or communities you have successfully managed.
- Join Peri Sunrise Agency and play a pivotal role in shaping the online presence and community engagement strategies of our clients. If you're driven by creativity, engagement, and the power of social media, we're excited to welcome you to our team_

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor’s degree in Marketing, Communications, or related field preferred.
- **2+ years of experience in social media management or community management, with a proven track record of growing and engaging online communities.**:

- Excellent writing, editing, and communication skills, with an ability to tailor messages to different platforms and audiences.
- Deep understanding of social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.), trends, and analytics tools.
- Creative thinker with strong problem-solving skills and the ability to think on your feet.
- Highly organized with the capability to manage multiple projects and deadlines simultaneously.
- Experience in digital marketing, content strategy, and analysis

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Quảng Cáo/Marketing,Social Marketing,Sự Kiện,Truyền Hình/Báo Chí,Truyền Thông/Báo Chí,Truyền Thông/PR

Đại Học
Không yêu cầu



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