Sr. Client Consulting Manager, Visa Consulting
4 days ago
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**
**Job Description**:
**Team Summary**
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in Vietnam. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.
If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Vietnam clients to win more business, you should apply.
**What a Sr. Client Consulting Manager does at Visa**:
The Sr. Client Consulting Manager will be a key member of the Visa Analytics and Consulting (VCA) team in Vietnam. As a Sr. Manager, you will undertake consulting engagements for Visa clients in Vietnam, and partner with VCA, Business, and Technology teams across the organization to enable portfolio growth and improved profitability in clients’ payment card business.
In this role, you are expected to:
- Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants and Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
- Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing as well as delivering the consulting engagement to clients
- Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
- Deliver consulting revenue stream via the use of Visa Consulting and Analytics service lines and practice area
- Support the IPVMC VCA team in managing strategy, reporting and operations
**Why this is important to Visa**
As a payment consulting arm of Visa, VCA is growing a team of highly specialized experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having the Sr. Client Consulting Manager based in Vietnam. We are a global organization leveraging on global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
**Qualifications**:
What you will need:
- MBA or equivalent education, certifications and/or business background
- In-market experience and/or knowledge of local language and culture as well as regulation and industry trends
- Minimum 10 years of experience in retail banking, card issuing or consulting to retail banks
- Understanding of card issuers’ P&L and cardholder life cycle
- Knowledge of emerging trends in the local payment landscape including Fintech
- Storyboarding and data storytelling including strong Excel and PowerPoint skills
- Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.
- Strong organizational and business planning skills
- Willingness to travel
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