Nhân Viên IT Support

17 hours ago

Ho Chi Minh City, Vietnam Simpson Strong Tie Viet Nam Company Limited Full time

**Mô tả công việc**:

- Hardware and Software Operational Support
- Setup computer and peripherals for users.
- Take responsibility for the maintenance, support and documentation of the hardware peripherals, PCs, CCTV, Door access control and Printers
- Analyze and support or cooperate with vendors to resolve problems.
- Install Window OS and other Software base on IT policy.
- Help Desk Service
- An IT Support Technician is required to provide 1st and 2nd line support to our users at Viet Nam location and remotely all around Asia.
- Receive and respond ticket on Service - Now system. The incident ticket should be hardware software issue, or related to Servers (AD, file sharing, web app )
- Cover any occasional issues out-of-hours alongside a third party support provider.
- Training user knowledge related to IT scope.
- Cooperate with IT Global Teams
- Cooperate with IT Global Teams for global or local projects.
- Submit, assist or forward tickets to relevant teams.
- Propose appropriate IT solutions to Global Teams.
- Management Tasks
- Responsibility of monitoring about network, systems and other hardware operation.
- Manage IT Asset.
- Plan IT budget.
- Work with vendor for purchasing, contract, setup and maintenance IT items
- **Benefits**:

- Attractive salary with 100% salary during probation
- 13th-month salary, Appealing performance bonus, Salary review annually
- Premium health care program for employees + one of your beloved ones, Annual medical check-up
- 14 vacation days and Christmas Day (25/12) per year
- Opportunity to be on-site in the USA
- Chance to collaborate and work with global stakeholders
- Provide training to develop our employee‘s knowledge and skills (Internal training, online training course, TechTalk sharing within Software Development Division; External training: Management, English, Soft Skills,.)
- Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children‘s Day )
- Company trip and Year-End party every year
- Social, sports and several team building activities
- Young, friendly and international working environment
- Modern working conditions and entertainment facilities at the office
- Snacks, tea and coffee all the time
- Compliance fully to Vietnam Labor code

**Kinh nghiệm / Kỹ năng chi tiết**:

- At least 2-year experience of IT Support or vocational training on Windows Operating Systems.
- Have experience about customer service and communication skills
- English skills - ability to understand English in reading, writing and talking.
- Desktop and Laptop support skills (hardware and software) - Hardware and Printer peripherals support skills
- Any Certification on Microsoft and programing skills would be welcome - Any knowledge of Citrix or Cisco would be desirable.
- Basic TCP/IP Network and Microsoft Servers troubleshooting

**Mô tả**:

Loại công việc

**Nhân viên toàn thời gian**
Cấp bậc

**Nhân viên**
Học vấn

**Cử nhân**
Giới tính

**Nam / Nữ**
Ngành nghề

**CNTT - Phần mềm**
**,**
**CNTT - Phần cứng / Mạng**

**Thông tin liên hệ**:
- Tên liên hệ:
**Phòng Nhân Sự**- Lầu 1-5 Tòa nhà AGB, Số 14, đường Tân Hải, Phường 13, Quận Tân Bình, Hồ Chí Minh, Viet Nam- Nhận hồ sơ bằng ngôn ngữ:

- **Tiếng Anh**

**Về công ty**:
**Simpson Strong Tie Viet Nam Company Limited**:

100 - 499 nhân viên
Liên hệ: Phòng Nhân Sự

**For more than 65 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world where we value all members and the creativity that individuals can bring to the workplace.**

**As one of subsidiaries of Simpson Strong-Tie group, Simpson Strong-Tie Vietnam is a 100% foreign invested company from the US and established in 2012 to provide No-Equal Engineering Services not only in constructions engineering, mechanical engineering but also software solutions. We work as a team, grow together with quality and customer-focused mindset, collaborative spirit in order to achieve the organizational goals.**
- Xem thêm**Việc cùng công ty**:

- |- Xem tất cả

**Estimator**:
Simpson Strong Tie Viet Nam Company Limited
- Hồ Chí Minh
- **Wood Structural Engineer**:
Simpson Strong Tie Viet Nam Company Limited
- Hồ Chí Minh
- **BIM Modeler - Revit (Ưu Tiên Sinh Viên Mới Ra Trường)**:
Simpson Strong Tie Viet Nam Company Limited
- Hồ Chí Minh
- **Kỹ Sư QS/ Bóc Tách Khối Lượng (Fresher)**:
Simpson Strong Tie Viet Nam Company Limited
- Hồ Chí Minh
- **Concrete Structural Engineer (Fresher)**:
Simpson Strong Tie Viet Nam Company Limited
- Hồ Chí Minh

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