Trade Specialist, Business Banking

2 weeks ago

Ho Chi Minh City, Vietnam Standard Chartered Full time

**Job***: Retail Banking

**Primary Location***: Asia-Vietnam-Ho Chi Minh

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 31/Jan/2024, 3:54:28 AM

**Unposting Date***: Ongoing

**The Role Responsibilities**
- Business Banking (“BB”) within Standard Chartered Bank aims to provide small and medium enterprise companies in Vietnam a suite of Trade & Working Capital (“TWC”) products that meets their financing requirements.
- The Trade Specialist role is to provide expertise & support to BB Unit to identify trade opportunities within the BB client segment and grow trade revenue contribution to BB through the following:

- To work closely with BB frontline teams and internal business partners to jointly develop in trade finance solutions and deliver these trade services in a manner that are relevant to the BB clients.
- To work closely with Group BB Trade and in country Transaction Banking Product team to enable all relevant offerings to BB Unit
- To work closely with BB Product team in designing E2E process to facilitate sales delivery of relevant Trade product from time to time. Depends on resources planning, the TS will also perform assigned tasks related to TWC lending products.
- To develop and identify new prospects for Trade onboarding / cross-sell and provide Trade-related news / updates to targeted prospects through SCB marketing communication, client events & alliances with external partners (for e.g. trade associations / accounting firms /etc.)
- To review BB RMs’ account plans with a view to increase SCB wallet share for Trade products and to increase contribution of trade revenues.
- To guide and manage documentation and post transaction monitoring and servicing. Be the contact point and hand-hold newly onboarded BB Trade clients during the first 6-12 months of onboarding to drive utilisation of Trade facilities, across BCA and non-BCA clients.
- To obtain latest product developments from TB and update sales team of new trade related development and latest integrated channels capabilities (for e.g., S2B NextGen Trade)
- To conduct training & best practice sharing sessions with all BB frontline teams and touch-points on various Trade related initiatives and product knowledge.

**Other General Requirements**

**Processes**
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the adoption of Trade products of existing clients & new-to-bank clients
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Conduct regular and timely customer due diligence (CDD) reviews
- Ensure CDD profiles are error free for timely sign off
- Follow and comply with AML CDD policies and procedures where applicable
- Identify KYC issues, provide solution or escalate to line manager if necessary
- Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

**People & Talent**
- Embed the Group’s values and culture
- Coach peers and more junior staff as appropriate
- Partner effectively with internal stakeholders to deliver effective client solutions

**Risk Management**
- Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
- Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
- Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
- Do what is right in order to avoid reputational risks and operational losses

**Governance**
- Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
- Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):

- Anti-Money Laundering (AML) and all applicable money

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