Specialist - Technical Service and Laboratory
6 days ago
We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.
We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.
Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.
**O**bjecti**v**es of t**h**e **P**osi**t**ion**
- Run PM lab operation including material testing and formulation adjustment to offer quick service to customers and develop projects.
- Provide technical service to Furniture and Appliances customers with prompt local supports to achieve market targets and business performance in Vietnam.
**M**ain** Areas of Responsibilities and Key Activities**
**Laboratory & Testing**:
- Prepare chemicals and equipment to carry out the test;
- Conduct physical properties’ check;
- Maintain and calibrate to ensure the lab equipment, instruments in good condition;
- Support for adjusting formulation to meet business and customers’ requirements;
- Organize laboratory operation as per Company Regulation;
- Complete reports as required;
- Work with customers’ operation personnel and own research personnel to establish a communication path for lab-related activities that enhance business development;
**Technical Service**:
- Handle and follow up complaints on technical related issues and refer major ones to supervisor;
- Analyze and provide the solutions to resolve the technical issues;
- Plan and conduct line trials at customer sites;
- Cooperate with other BASF technicians to evaluate and optimize the solutions to meet customers’ requirements and cost optimization;
- Provide technical support to business team, co-ordinate in presentation/ seminars and workshops;
- Collect technical trends, competitor activities on the technical aspects;
- Prepare and keep updated professional documentation of all technical activities and trials carried out in-house and at customer site;
**Safety & Company policies**:
- Control and monitor the safety and environment conditions in the laboratory;
- Strictly follow the company’s policies and requirements; report areas of concern (if any) to manager;
- Comply with plant site and Vietnam EHS rules and be responsible for safety at workplace.
**Requirements**:
- Bachelor degree in Chemistry or equivalent.
- Minimum 3 years experiences of Technical Service, Lab or QC.
- Relevant experience of chemicals analysis, lab operation and technical field, preferably in Polyurethanes manufacturing.
- Good English and computer skills (MS. Office).
- Knowledge of Polyurethanes materials.
- Competencies required: Drive Innovation, Demonstrate Customer Focus, Communicate Effectively and Collaborate for Acheivement.
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