Senior Field Technical Service Specialist

2 weeks ago

Ho Chi Minh City, Vietnam Medtronic Full time

**Careers that change Lives
**Do you value new challenges and being on the cutting edge of life-saving technology? You can create an energizing, rewarding career that changes lives — and changes you. Help us invent the next generation of life-changing medical technology for patients worldwide. Be part of a company that is nimble, flexible, and a leader in technologies that improve the lives of two people each second.

**A Day in the Life
**Responsibilities may include the following and other duties may be assigned.
- Provides on-site technical support during the installation, implementation and maintenance of company products.
- Ensures adequate records and systems are maintained.
- Schedules personnel responding to critical situations to ensure that client's needs have been met and that the product/solution is fully functioning according to specification.
- Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.
- Carries sales or service quota, generates service fees from clients with or without maintenance contract.

**Must Have**
- Bachelor’s degree required
- Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

**Your Profile**:

- Working experience in Intensive Care Unit / Operating Theatre / relevant hospital / healthcare environment
- Experience with service sales and promotion

**About Medtronic
**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

**Physical Job Requirements
**The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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