D2c Store General Manager

6 months ago


Hanoi, Vietnam Samsung Electronics Full time

Position Summary

1. Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.

2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities

To supervise and manage all departments of the store in order to maximize customer satisfaction, sales, commercial opportunities and controlling costs to achieve business targets.

[Strategic Decision]

1. Develop strategic retail plan for the store.

2. Set the direction and methods for improving store operation and monitor store KPIs to manage performance.

3. Managing monthly sales/traffic/NPS targets.

[Sales Management]

4. Actively drive sales by implementing sales building initiatives across the three departments through effective analysis of the company commercial reports and visual layout.

5. Determine the strategy of the store, always striving to maximize sales opportunities.

[Customer Service Management]

6. Ensure a high level of customer service standards are consistently attained in the store in the three departments.

7. Monitor customer satisfaction score weekly/monthly to have action if needed.

8. Ensure the store is compliant with all company initiatives.

9. Lead by example to perpetuate the Samsung culture. [Product Management] 10. Supervise managers for controlling and managing stock, product rotation, orders.

11. To be well informed about current industry trends and to constantly analyze the competitor’s product and market in order to be able to maximize sales.

[People Management]

12. Secure human resources for the store by making hiring decisions for job positions.

13. Monitoring and managing recruitment and HR-related tasks for the entire store.

14. Establish and manage monthly work schedules for the entire store.

15. Conduct & supervise daily stand-up meetings and staff training.

16. Conducting assessments for the development of employees' skills and performance mgt., and appropriately allocating rewards within the allocated budget for the store.

17. To work with HR in order to create and have actions plans to motivate & develop the team.

[Operation Management]

18. Oversee the business development team with function management.

19. Constantly monitor overall store operation status and resolve issues if rise.

20. Monitor online and offline public relations.

Skills and Qualifications
- Bachelor degree of marketing/ or business administration or equivalent.
- At least 4 - 5 years’ experience Store Management for Well-known Brands in Retail/Fashion/Cosmetics...
- Strong knowledge and experience with Store Operation
- Strong leadership and Collaborative, Creative, resourceful & strategic minded.
- Independent, self-motivated with excellent interpersonal and communication skills.
- Good analytical skills and high adaptability in a fast moving environment.
- Excellent English Skills, Able to communicate in Korean is an advantage

Li-SAVINA #Li-Midsenior


  • Eyeglass Store Manager

    6 months ago


    Hanoi, Vietnam ICONIC Co,.Ltd. Full time

    **Job description**: - As a store manager, you will provide sales and technical guidance. - Specific duties include... - Planning and execution of sales plans for each store, human resource management, general product knowledge (will be in charge of purchasing, etc.), and technical guidance on measurement and creation. - Manage 3 stores in Hanoi and...

  • Store Manager

    6 months ago


    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - Responsible for the stockrooms organization. - Responsible for Online storage in store and its organization. - To guarantee visual merchandising standards across the store. - Ensure shop floor layout and new lines are merchandised according to according to/follow the Company guidelines/ operational policies and procedures. - Analyze...

  • Store Manager Hn

    6 months ago


    Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    Open, dynamic working environment - Based in Hanoi - Hi-tech, consumer goods, or automotive industry experience is a plus **JOB DESCRIPTION** - Be responsible for P&L at the store. - Implement all operational policies and procedures to achieve the business goals. - Achieve and exceed sales goals through store operations and effectively product pitch. -...

  • Store Manager

    6 months ago


    Hanoi, Vietnam Công Ty TNHH Kohnan Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 21 - 29 triệu VNĐ) - Manage and responsible for sales result and all activities of the Home Center store (store area up to 2000m2, manage from 17-35 staff) - Manage income, costs, gross profit and ensure operations achieve sales target. - Plan and execute business development Plan at the store in order to...


  • Hanoi, Vietnam công ty cổ phần quốc tế tam sơn Full time

    Manage and distribute business goals to employees to achieve sales and profitability goals. - Manage all aspects of the store (images, products, employees, customer service ) in accordance with the commercial strategy approved by the Board of Directors and in image standards and services around the world. Control the cost and inventory shortage- Ensure a...


  • Hanoi, Vietnam Talentnet Full time

    $1,000 - $1,000 - Manufacturing **RESPONSIBILITIES**: **1.1. Store Sales & Marketing management**: - Leading sales team to achieve stores target. - Retaining customer satisfaction through excellent service. - Organizing branding event activities. - Coordinating with other divisions when needed in terms of products and customers feedback, event...

  • [audio Products]

    6 months ago


    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - Bonus - Incentives - Paid leave - Healthcare Role and Job Objective: As a Store Manager in the Audio Products industry, your primary responsibility is to oversee the daily operations and overall performance of the store. You will be responsible for managing the store's sales, inventory, staff, and customer service to ensure the...

  • Store Manager

    6 months ago


    Hanoi, Vietnam H&M Việt Nam Full time

    **Location** Ha Noi, Ha Noi, Vietnam **Contract** Full-time **Brand** **Job Description**: A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and...

  • Store Manager

    6 months ago


    Hanoi, Vietnam H&M Full time

    A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage...


  • Hanoi, Vietnam Công Ty TNHH MTV Dat Bike Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Be responsible for P&L at the store. Implement all operational policies and procedures to achieve the business goals. Achieve and exceed sales goals through store operations and effectively product pitch. Control store expenses, including staffing, supplies, and...


  • Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: - Bonus - Healthcare - Incentives 1. Assist the Store Manager in overseeing all aspects of daily operations, including sales performance, inventory management, and customer service. 2. Lead by example in providing exceptional customer service, offering product knowledge, and personalized recommendations to clients. 3. Support the...

  • General Manager

    6 months ago


    Hanoi, Vietnam Easy Job Centre Full time

    ResponsibilitiesFormulating and administering company strategies and policies and developing long term goals and objectives. This includes the direction, focus, and visualization of activities in responsible departments to further the overall progressive goals and objectives and monitor their progress- Provide leadership in continuous improvement activities...

  • General Manager

    6 months ago


    Hanoi, Vietnam THE GREEN COCONUT FOODS COMPANY LIMITED Full time

    **About the company** A company that produces products made from synthetic staple fibers from polyester (their products are designed for insulation and warmth in the garment and bedding industries) is looking for a **General Manager**(Vietnamese only) for its new company in **Nam Dinh Vu Industrial Zone,** **Hai Phong City, Vietnam** **About the...


  • Hanoi, Vietnam Aloha Consulting Group Full time

    ACG_1835_JOB- Manage the general operation of the restaurant to maximize performance, profitability and ROI by creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards- - Plan and monitor annual budgets to ensure the financial performance as projected- - Manage the BOH and...

  • General Manager

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    $5,000 - $5,000 - Manufacturing **RESPONSIBILITIES**: - Oversee day-to-day operations - Design strategy and set goals for growth - Maintain budgets and optimize expenses - Set policies and processes - Ensure employees work productively and develop professionally - Oversee recruitment and training of new employees - Evaluate and improve operations and...

  • General Manager

    6 months ago


    Hanoi, Vietnam Keppel Land Limited Full time

    1) Operational Scope Manage the day-to-day operations of the mall to ensure mall is in tip-top condition and of quality excellence. Develop operations and maintenance strategies to ensure the effective deployment of resources. Prepare and present detailed reports, both on regular basis and as necessary, depending on the nature of the report. Develop...


  • Hanoi, Vietnam MOVENPICK Full time

    **Company Description** Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi. Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the...

  • Sales Manager

    6 months ago


    Hanoi, Vietnam Talentnet Full time

    $2,000 - $2,000 - Manufacturing **RESPONDSIBILITIES** - Develop networking and deploys all sales actions in Power Generation(Thermal/ Hydro/ Wind/Solar)to maximize the business in these segments and achieving the sales target. - Sales activity deployment to detect projects in targeted segment / accounts. - Customer mapping to identify the main stakeholders...


  • Hanoi, Vietnam Dandelion International Culture (Beijing) Full time

    The company is a Chinese home furnishing company with branches in Vietnam. We are committed to providing healthy, comfortable, and environmentally friendly home solutions for families around the world. **Responsibilities** Responsible for the work of assistant to the general manager, Chinese and English translation, etc. **Requirements**: 1. Have the...

  • [tam Son] Ha Noi

    6 months ago


    Hanoi, Vietnam OPENASIA GROUP Full time

    JOB BENEFIT - Insurance - Travel opportunities - Uniform - Incentive bonus - Health checkup - Training & Development - Salary review - Annual Leave - This job contributes to Tam Son success by assisting the store manager in executing store operations during scheduled shifts. This job deploys staffs and delegates tasks so that staffs can create and maintain...