![Melia Hanoi Hotel](https://media.trabajo.org/img/noimg.jpg)
Guest Experience Manager
7 days ago
**Hạn nộp**: 30/04/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội, Quận Hai Bà Trưng - Hà Nội, Quận Hoàng Mai - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
N/A
Cập nhật
01/04/2024 14:28
MÔ TẢ CÔNG VIỆC
**Will be discuss during the interview meeting**:
To greet VIP’s and returning guests and guarantee the link between them and GM.
To check the Market Metrix surveys and take the appropriate action.
To conduct lobby inspection in order to guarantee arquitecture sense perception (sight, smell, sound, touch and taste) and everything in place and correct order.
To get the following day arrival list to check VIP’s and repeating guests.
To check Market Metrix monthly reports, prepare presentation for HOD’s establishing action plans.
Compile the relevant information and necessary reports to Area GEX Manager.
To follow up on Area GEX Manager Action Plan
To conduct Guest Experience Review/ Quality Committee meeting
To focus on sustainability actions / CSR, environmental, social and cultural
QUYỀN LỢI ĐƯỢC HƯỞNG
- Negotiation salary + service charge+ allowances
- Great training course
- Professional and friendly working environment
- Annual salary increase + Insurance
YÊU CẦU CÔNG VIỆC
- Specialist Degree, at least bachelor’s degree in public relations, Hospitality, Mass Communication, Marketing (or similar studies)
- Customer Service Skill and strong knowledge of Microsoft Office
- Have excellent communication, analytical, and interpersonaL skills.
- At least 2 years of experience with the similar position in the international hotel
YÊU CẦU HỒ SƠ
CV in English
Copy of Education Certificates
Copy of Work Experience Certificates
Photos
-
Guest Experience Manager
3 weeks ago
Hanoi, Vietnam No 9 Cat Linh Street, Dong Da District, Hanoi, Vietnam Full time**Job Description**: - To be responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to hotel - Ensure at all times maximum guest satisfaction through personal recognition to all guests along with VIPs, and repeat guests, and prompt cordial attention from arrival through departure - To be also in...
-
Guest Experience Manager
2 weeks ago
Hanoi, Hanoi, Vietnam No 9 Cat Linh Street, Dong Da District, Hanoi, Vietnam Full timeJob Description: To be responsible for receiving and escorting all VIP's and ensuring that they feel comfortable and welcome on arrival to hotel Ensure at all times maximum guest satisfaction through personal recognition to all guests along with VIPs, and repeat guests, and prompt cordial attention from arrival through departure To be also in charge of the...
-
Guest Experience Manager
2 months ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
-
Guest Experience Manager
4 weeks ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
-
Guest Experience Manager
4 weeks ago
Hanoi, Vietnam Khách sạn Pullman Hanoi Full time**Hạn nộp**: 31/05/2023 **Mức lương**: Thỏa thuận Nộp hồ sơ ứng tuyển Thông tin cơ bản Số lượng 1 Nơi làm việc Quận Đống Đa - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí Giám đốc, phó giám...
-
Guest Experience Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty TNHH Global Toserco-Khách sạn Pullman Hanoi Full timeMô tả công việc:(Mức lương: Thỏa thuận) Leads the Hotel service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction at all times. Actively review guest comments and feedback, communicate this with the team members and implement corrective action as needed. Elevate guest experience via continuous improvement via innovation...
-
Guest Experience Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Công ty TNHH Global Toserco-Khách sạn Pullman Hanoi Full timeMô tả công việc:(Mức lương: Thỏa thuận) Responsible for the quality of service provided to all guests throughout each touch point within the hotel. Leads the Hotel service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction at all times. Elevate guest experience via continuous improvement via innovation and outside in...
-
Assistant Guest Experience Manager
1 month ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer:My MeliáRewards: Participate in our exclusive loyalty program,...
-
Assistant Guest Experience Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer:My MeliáRewards: Participate in our exclusive loyalty program,...
-
Assistant Guest Experience Manager
4 weeks ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer:My MeliáRewards: Participate in our exclusive loyalty program,...
-
Assistant Guest Experience Manager
2 weeks ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time_"The world is yours with Meliá"_Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global familyDiscover some of the benefits we offer:My MeliáRewards: Participate in our exclusive loyalty program,...
-
Guest Experience Manager
1 week ago
Hanoi, Vietnam Melia Hotels International Full time**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Experience Expert
4 days ago
Hanoi, Vietnam Marriott International, Inc Full time**Job Number** 24041284 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Director
4 weeks ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
-
Guest Experience Director
1 month ago
Hanoi, Hanoi, Vietnam Melia Hotels International Full time"The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
-
Assistant Guest Experience Manager
7 days ago
Hanoi, Vietnam Melia Hotels International Full time**_“The world is yours with Meliá”_** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family **Discover some of the benefits we offer**: - **My MeliáRewards**: Participate in our...
-
Guest Experience Expert
2 weeks ago
Hanoi, Hanoi, Vietnam Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Residences Hanoi, 22 Pho Hang Bai, Hang Bai, Hoan Kiem, Hanoi, Viet Nam, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPROPERTY DESCRIPTION:The Ritz-Carlton Residences, Hanoi will form an 8-storey standalone building...
-
Guest Experience Director
1 month ago
HaNoi, Vietnam Melia Hotels International Full time“The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have...
-
Guest Experience Director
4 weeks ago
HaNoi, Vietnam Melia Hotels International Full time“The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have...
-
Assistant Guest Experience Manager
1 month ago
Hanoi, Vietnam Melia Hotels International Full time“The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀 Discover some of the benefits we offer: My MeliáRewards:...