Moderation Quality Assurance Supervisor

4 weeks ago

Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
The Governance and Experience team is a global team responsible for ensuring that our platform provides a safe, welcoming, and enjoyable experience for our Merchants, Creators and our community. We value user satisfaction and work on policies, rules and systems to ensure quality.
We are hiring a Moderation Quality Assurance Supervisor to help with the enhancement of our policies as well as guarding the safety of our content and product listings of the Vietnamese market.

**Responsibilities**:

- Grow the local moderation quality assurance team and oversee their day-to-day operation for Ecommerce business
- Work with vendors to ensure quality targets are met by providing training programs and quality related refresher
- Lead a multi-language moderation QA team and act as the main point of contact for quality assurance and content quality assessment tasks
- Continuously evaluate outcomes, propose improvements for auditing procedures, and ensure a high level of productivity and quality
- Develop and maintain QA programs complementary to the quality system, corporate objectives and policies
- Report, analyse, and provide insights on our quality process
- Provide reports and support the Moderation QA Manager
- Responsible for localizing working processes and strategies, solving content concerns for local users with cross-functional teams such as content operations, product, engineering, legal and public relations

**Qualifications**:

- Bachelor’s Degree or equivalent education/experience, advanced degree is preferred
- 2+ years experience working on content quality, safety or policy in a major tech or media company
- Recent and minimum 2+ years experience as Team Lead/Quality Manager/ Technical Lead
- Great people management skills and currently managing large multicultural teams with diverse skills
- Deep understanding of e-commerce compliance requirements and internet governance management
- Demonstrate good judgment, training and management skill
- Fluent in Vietnamese is required as the role requires communication with the Vietnamese market and fluency in English is also required as it is the working language.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  • Moderation Quality Assurance Supervisor

    1 week ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Moderation Quality Assurance Supervisor

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full time

    ResponsibilitiesAbout UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create...

  • Moderation Quality Assurance Supervisor

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full time

    ResponsibilitiesAbout UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • Moderation Quality Assurance Supervisor

    4 weeks ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We...

  • Moderation Quality Assurance Analyst, Tiktok

    4 weeks ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Moderation Quality Assurance Analyst, Tiktok

    4 weeks ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Process Quality Assurance

    1 week ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1.Supports the project team in the QG meeting For implementing the QG method For determining results of the team through selective, objective, value and result-neutral moderation For evaluating and documenting the target work results and fulfillment of the measurement criteria For determining...

  • Quality Assurance Supervisor

    3 weeks ago

    Ho Chi Minh City, Vietnam indo trans logistics Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Quality Assurance Supervisor**: - **Mã tin đăng: 3265887**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...

  • Moderation Model Labeling Quality Assurance

    5 days ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

  • Moderation Model Labeling Quality Assurance

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full time

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...

  • Supervisor, Training and Quality Assurance

    1 week ago

    Ho Chi Minh City, Vietnam Webhelp Full time

    **Training & Quality** **Location** - Ho Chi Minh, Vietnam*** Job Title: Supervisor, Training and Quality Assurance **Job Description**: **Location**: VNM Ho Chi Minh - The Flemington Tower, Floor 11 Language Requirements: Time Type: Full time2024-06-30 ** If you are a California resident, by submitting your information, you acknowledge that you have...

  • Quality Assurance Supervisor

    3 weeks ago

    Ho Chi Minh City, Vietnam ITL Full time

    **JOB DESCRIPTIONS** - Consulting and planning to build integrated management system SHEQ in the whole corporation according to IMS / ISO 9001, 14001, 45001, 22000, C-TPAT / TAPA, - Research/report on new SHEQ management systems, development trends and economic development policies of markets/customers. - Organize the implementation, evaluate the...

  • Process Quality Assurance

    1 week ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) 1.Supports the project team in the QG meetingFor implementing the QG methodFor determining results of the team through selective, objective, value and result-neutral moderationFor evaluating and documenting the target work results and fulfillment of the measurement criteriaFor determining suitable...

  • Content Moderator

    4 weeks ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Content Moderator

    1 day ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Bpo Content Moderator

    4 weeks ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Bpo Content Moderator

    1 day ago

    Ho Chi Minh City, Vietnam growthfn Full time

    The Content Moderator will be responsible for ensuring the safety and integrity of online platforms by reviewing, moderating, and monitoring user-generated content. The role involves upholding community guidelines, filtering out inappropriate content, and ensuring a positive user experience. Key Responsibilities: - **Content Review and Moderation**: -...

  • Safety Labelling Quality Assurance

    4 weeks ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Safety Labelling Quality Assurance

    4 weeks ago

    Ho Chi Minh City, Vietnam TikTok Full time

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Quality Assurance Ii

    3 days ago

    Ho Chi Minh City, Vietnam Brooks Sports, Inc Full time

    **Who We Are**: At Brooks, we believe a run can change a day, a life, the world. Everyone who works here is a key part of our obsession to make the best running gear on the planet. We want our business — which also happens to be our passion — to be a place where everyone feels welcome and comfortable being themselves. Our company culture defines us,...