Client Advisor

2 weeks ago

Ho Chi Minh City, Vietnam S&S Careers Full time

Full-time Đồng Khởi, Quận 1 _Ho Chi Minh city_ 22/04/2024 - 01/05/2024 Bán hàng - Sales - Dịch vụ khách hàng - Nghệ thuật - Giải trí - Thời trang - Kiến trúc - Phát triển kinh doanh - Tư vấn khách hàng - Consultant

**Job Overview**:

- **Number of vacanvies - Số lượng nhân viên cần tuyển **3
- **Salary / Allowance - Mức lương / phụ cấp **Thỏa Thuận

**Job Title**: Client Advisor
**Division**: Watch/Art
**Employment Type**: Full-time (40-48 hrs/week)
**Office location**: HCMC

**ABOUT THE JOB**:
At S&S Group, we believe our colleagues are our greatest asset.

We are looking for driven and professional individuals to join our sales and service teams to begin a career with our luxury brands.

If you have a strong passion for sales, are highly motivated and willing to provide clients with a first-class experience, this position may be a great fit for you.

Reports operationally to**:Boutique/Showroom/Gallery Manager**

**ABOUT THE JOB**:
The roles and responsibilities of the **Client Advisor **include but are not limited to:
**1. Sales and Customer Experience**
- Strive to meet and exceed personal and team sales targets and KPI’s.
- Initiate and leverage sales opportunities with existing and prospective customers by deliver excellence in customer experience.
- Build and nurture long-term relationships with prospective customers.
- Support all group’s initiatives as they relate to product launches, customer experience and selling.

**2. Store Operations**
- Follow all the guidelines from the brand and company to operate the boutique smoothly to meet all criteria of aesthetics and safety.
- Ensure the best condition of all fixture and furniture in the boutique.
- Perform opening and closing store duties as needed.
- Participate in regular inventory counts and in necessary supply stocking/restocking.

**3. Visual Merchandising**
- Assist in maintaining visual standards with direction from brands and management.

**4. Personal development**:

- Develop strong product knowledge, soft skills as well as company history, information and news knowledge by attending training by brands, company & self-learning to generate knowledge about each brand specificities, strengths and weaknesses. Stay certified with all new brand knowledge.
- Continuously develop product and sales acumen to become the authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies.
- Develop knowledge in current industry trends and other relevant fields - Gastronomy, Art & Music, Giftings and other lifestyle aspects.
- Continuously update knowledge about customers profile of each brand to better understand their behavior and habits.

**5. Team-effort duties**:

- Partner with the team to achieve sales targets.
- Maintain open, professional and ongoing communications with boutique management and colleagues.
- Serve as a positive role model and represent S&S appropriately at all times.
- Participate in the training of new colleagues (product knowledge, boutique procedures, company policies, etc.)
- Adhere to and uphold all S&S Group core values, policies and procedures.
- Contribute to team effort by welcoming new and different work requirements; exploring new opportunities to enhance the quality of work and services; helping others accomplish related job results as and where needed.
- Other tasks and responsibilities assigned to the Employee by the Company which may be adjusted from time to time.

**KEY SELECTION CRITERIA**

**Education**: Minimum college degree in a related field.

**Employment/Professional Experience**:

- Experience in sales with prestige or luxury brands is preferable.
- Experience in exceeding established sales goals and providing exceptional customer experience.

**Competencies - Knowledge, Skills and Abilities**:

- Fluency in Vietnamese and English (6.5 IELTS band is a STRONG plus).
- Willingness to follow up, and follow-up again with our guests and clients.
- Good-to-excellent self-learning skill is essential.
- Able to work under high pressure and with high demand customers and adapt to changes.
- Able to work retail hours, 5 days per week including weekends and public holidays (off days on rotation basis).
- Young, dynamic, positive mental attitude.
- Can-do spirit, Strive for perfection, Realistic, Solution oriented, Self-improvement, Contemporary.
- Find happiness in supporting others with calming manner
- Interest and knowledge in art, fashion, gastronomy, architecture is a plus.

  • Client Advisor

    3 weeks ago

    Ho Chi Minh City, Vietnam Adecco Full time

    **Job summary**: A worldwide-known luxury brand is looking for Client Advisor to join them **Responsibilities**: The Client Advisor is responsible for providing customers with exceptional service by meeting their individual needs and expectations, as well as serving as an “Ambassador” by promoting the philosophy and values of the brand. Passion for the...

  • Client Advisor

    2 months ago

    Ho Chi Minh City, Vietnam Adecco Full time

    **Job summary**: Our Client a top luxury fashion brand is looking for a Client Advisor to join them **Responsibilities**: - Act as a Brand ambassador. - Ensure an exceptional and personalized Client Experience by service with a “Client Centric” approach. - Master and respect Brands’ E-commerce and Retail Excellence standards and policies. - Master...

  • Client Advisor

    1 month ago

    Ho Chi Minh City, Vietnam Louis Vuitton Full time

    POSTE As a Client Advisor (Operations), you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise. **Duties & Responsibilities** Stock Management - Maintain the stock inventory in a perfect...

  • Client Advisor

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

    Job summary:A worldwide-known luxury brand is looking for Client Advisor to join themResponsibilities:The Client Advisor is responsible for providing customers with exceptional service by meeting their individual needs and expectations, as well as serving as an "Ambassador" by promoting the philosophy and values of the brand. Passion for the brand is...

  • Client Advisor

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

    Job summary:Our Client a top luxury fashion brand is looking for a Client Advisor to join themResponsibilities: Act as a Brand ambassador. Ensure an exceptional and personalized Client Experience by service with a "Client Centric" approach. Master and respect Brands' Ecommerce and Retail Excellence standards and policies. Master and respect Brands' tone of...

  • Client Advisor

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Monroe Consulting Group Full time

    Client Advisor:- Sector: Monroe Retail & Distribution- Contact: Gwen- Client: Monroe Consulting Group- Location: Ho Chi Minh City- Salary: Negotiable- Expiry Date: 19 November 2023- Job Ref: BBBH430128_ Responsibilities: Experience in retail or luxury retail or relevant clientrelated experience (e.g., hospitality). Proven track record in achieving sales...

  • Client Advisor

    1 week ago

    Ho Chi Minh City, Vietnam Louis Vuitton Malletier Full time

    **Position**: As a **Client Advisor**, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team...

  • Senior Managing Consultant, Advisors Client

    1 week ago

    Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Senior Managing Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals,...

  • Client Advisor, Client Services

    3 weeks ago

    Ho Chi Minh City, Vietnam Louis Vuitton Full time

    POSTE - Operational Excellence - Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. - Achieve our day-to-day operational requirements within the established objectives and standards - Actively supports all new product launches,...

  • Senior Managing Consultant, Advisors Client

    1 week ago

    Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Senior Managing Consultant, Advisors Client Services, Marketing **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Senior Managing Consultant, Advisors Client

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard, Inc. Full time

    Senior Managing Consultant, Advisors Client Services, MarketingOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...

  • Consultant, Advisors Client Services, Strategy

    2 weeks ago

    Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Client Advisor, Client Services

    3 weeks ago

    Ho Chi Minh City, Vietnam louis vuitton Full time

    About The Job - Operational Excellence Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day - to - day operational requirements within the established objectives and standards Actively supports all new product launches,...

  • Senior Managing Consultant, Advisors Client

    3 weeks ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Senior Managing Consultant, Advisors Client

    4 days ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Consultant, Advisors Client Services, Strategy

    2 weeks ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Senior Managing Consultant, Advisors Client

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Gucci Client Advisor

    4 weeks ago

    Ho Chi Minh City, Vietnam Groupe Kering Full time

    Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses, Eclectic, contemporary, romantic - Gucci products...

  • Managing Consultant, Advisors Client Services

    7 days ago

    Ho Chi Minh City, Vietnam Mastercard Full time

    **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....

  • Gucci Client Advisor

    2 weeks ago

    Ho Chi Minh City, Vietnam Groupe Kering Full time

    Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on...