IT Support Intern

2 weeks ago


Ho Chi Minh City, Vietnam Công ty TNHH GalaxyOne Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
JOB PURPOSE

To work as part of a team to assist staff in using all forms of IT equipment/tools in the office and assist in the running and development of the IT services/infra/system

KEY RESPONSIBILITIES

1. User management:

- Creation of new user accounts, include office 365, jira, share point, workplace, designer tools
- Diagnosing user faults e.g logon issues, profile faults, permission errors, etc.
- Training and handover corporate assets

2. Hardware:

- Configuration and installation of new/replacement PC, and peripheral hardware, including printers, projectors, scanners, video conference. etc
- Working with vendor directly to get warranty support for broken device
- Provisioning working laptop/equipment and de-provisioning them, put in stock when user exit
- Provide Audio Visual equipment support for events, both internal and external
- Access information on the CCTV system as required and produce copies for management team. Ensure all CCTV equipment is operating correctly and report any faults to the IT Team Lead
- Management and maintenance of the corporate assets
- Installation and support of new networking hardware e.g switches, wireless access points
- Network fault diagnosis
- Liaise with external support suppliers to resolve issues as required

3. Software:

- Deployment of operating system and relevant software as per required
- Manage & update corporate systems
- Perform patch/upgrade testing as required
- Ensure security of IT infrastructure maintenance/monitoring of antivirus, patching and network monitoring
- Undertake proactive research into system upgrades
- Write and maintain support documentation

4. Other support base on adhoc and request from supervisor

**Chức vụ**: Thực Tập Sinh

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chăm sóc sức khỏe
- Tăng lương
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc

**REQUIREMENTS**:

- University/ Collage student in IT major
- High level of literacy/communication skills, capable of independently producing documentation written to a high, professional standard.
- Understanding of core technologies used, including:

- Operation System: Windows 10/11, MacOS, Linux
- IP, DNS, DHCP, Group Policy, Wireless
- ISP, Internet leased line, Network device
- Reporting and writing documentation
- Knowledge of relevant IT field (e.g. Network, Microsoft, Office 365, sharepoint, exchange, infrastructure)
- Good in fault finding and diagnostic skills
- Ability to react quickly and effectively to issues
- Smart in appearance and manner
- Flexibility and a readiness to undertake a wide range of tasks

WHY JOIN US?
- You will have chance to become fulltime staffof a fast-growing business in Vietnam and gain knowledge in multiple business domains
- Attractive compensation package that is commensurate with your background
- Professional and friendly atmosphere as well as excellent working facilities
- Free bike parking, snack, soft drink, coffee and tea
- Career development system for both personal contributors and managers
- No dress code

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Support,Quản Trị Mạng

Trung cấp - Nghề
Không yêu cầu


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