Service Host for Hostel

**Hạn nộp**: 16/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
3
Nơi làm việc
Huyện Hoa Lư - Ninh Bình
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
17/08/2024 16:16
MÔ TẢ CÔNG VIỆC
- Welcome guests entering the hostel with a warm and friendly attitude, determine the nature and purpose of their visit, and direct or escort them to specific areas within the property;
- Guest check-in and out and general hostel reception duties;
- Providing information about the hostel facilities, local attractions, and activities;
- Assisting guests with inquiries, reservations, and any issues that may arise;
- Promoting the sale of tours, bus services and bike rentals;
- Manage the bookings of all guests for extra services ensuring the guest is at the correct pick up location at the correct time;
- Keeping the reception area and common spaces tidy and welcoming;
- Promoting and organizing hostel events to create a lively atmosphere;
- Serve at bar area during busy times and encourage guests to enjoy themselves;
- Providing baggage storage services for guests checking in and out;
- Ensure security and safety for all guests and staff;
- Balance sales transactions of reception;
- Produce reports from computer;
- Hear and resolve complaints from customers. And report to manager;
- Handle transactions accurately and efficiently, adhering to cash handling procedures;
- Cooperate with maintenance staff to deal with issues within rooms and common areas as they arise;
- Cooperate with the housekeeping team to make sure rooms are ready on time

QUYỀN LỢI ĐƯỢC HƯỞNG
- An exciting and social work environment filled with travelers and cultural exchange
- Comprehensive training to help you suceed
- Competitive Salary
- Possibility of staff accommodation if needed
- Career and personal development opportunities
- Insurance as per work contract

YÊU CẦU CÔNG VIỆC
- A high school diploma or equivalent;
- Ability to give full attention to what other people are saying, actively look for ways to help people, and adjust actions concerning others' actions;
- Good command in spoken and written English;
- Previous experience in hospitality, ideally in both reception and/or bar roles is highly regarded;
- Strong communication skills with a passion for customer care;
- Ability to work efficiently in a fast-paced and dynamic environment;
- Enthusiastic and outgoing personality, with a genuine interest in meeting new people from diverse backgrounds;
- Flexibility to work late nights, early mornings, weekends as needed

YÊU CẦU HỒ SƠ
Relevant degrees/certificates