Qc - Training Manager
2 weeks ago
NIC’s Client
**Job Description**:
Training:
- Lead the training and development activities.
- Build up and develop training strategy & programs
- Ensure the core mandatory programs are in place and well executed
Quality
- Establish, develop, compile and monitor the all operators
- Monitors overall quality of implement process
- Improves the control mechanisms - automatization of various reports
- Controls the work of subordinate managers and team Leaders
**Required skills**:
- Minimum 5 years work experience in customer service, training or quality control on managerial level - Excellent Command of written and spoken English - Management skill (leadership, motivation, conflict resolution, organization, planning, control)
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