Reservation Agent

**Job Number** 24048348 **Job Category** Reservations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Ensures consistent delivery of personalized service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. Be the champion of the hotel’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận)Ensures consistent delivery of personalized service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. Be the champion of the hotel’s...

**Mô tả công việc**: - Processes reservations by mail, telephone or central reservation systems. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Creates and maintains reservation records - Prepares letters of confirmation. -...

**Job no**: 514183 **Brand**: Discova **Work type**: Full time **Location**: Hanoi, Vietnam **Categories**: Wholesale & Product **Reservations Executive** - **Do you thrive on being meticulous and methodical?**: - **Is there nothing more satisfying to you than following efficient, well-organised procedures?**: - **Do you want to work as part of a...

**Job Number** 24106999 **Job Category** Reservations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

**Job Number** 24089815 **Job Category** Reservations **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

**Job Number** 23077176 **Job Category** Reservations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

**Mô tả công việc**: (Mức lương: Thỏa thuận)o Ensures consistent delivery of personalised service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor. - Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols. - Be the champion of the hotel’s...

**Mô tả công việc**: - Check the rooms allocation and preparation according to VIP’s preferences and special requests in coordination with FO - Check guest satisfaction surveys and report, check online guest comments - To check room standards and set ups, - To conduct lobby inspection, check breakfast, lunch, dinner buffet set up - To conduct...

**REQUIREMENTS**: - Coordination with Space Control & Sales for booking orientation & handle reservation - Working with agents to ensure shipments are checked in warehouse in “ready for carriage” condition. - Compliance with Airlines circulars to ensure cargo bookings are in line with regulation, policies. - AWB stock control. - Arrange Cargo Loading...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. - To implement all policies and procedures in enhancing the quality of service. - To provide courteous and efficient service to all internal / external guests. To ensure...

**Mô tả công việc**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. - Register and rooms...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Respond to agent requests, leading to successful bookings - Prepare customized travel itineraries in our system, prioritizing our preferred hotels and experiences - Make quotations with accuracy and commercial mind set - Collaborate with colleagues in different departments, such as Accounting,...

**Job Number** 24110603 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Check O/F, schedule with carrier - Reserve booking with carrier/coloader and release to customer - Submit si to carrier/coloader, issue B/L to shipper - Send pre alert to agent - Issue DEBIT NOTE **Chức vụ**: Nhân viên/Chuyên viên **Hình thức làm việc**: Toàn thời gian **Quyền...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Engage and “wow” customers in the sales process using great communication skills. - Determine and understand guest requirements. - Design unique customer journeys using creativity and deep knowledge of the destination. - Collaborate with reservations / operations to ensure a seamless guest...

**Job Number** 24033803 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing...