IT Systems Specialist

3 weeks ago

Ho Chi Minh City, Vietnam Mekong Capital Full time

**I. Objective**:
Reporting to Digital Transformation Manager, the IT Systems Specialist is accountable for executing a wide range of accountabilities in IT Infrastructure and need some guideline from the Manager. IT Systems Specialist is responsible for maintaining, updating, and optimizing a company's IT infrastructure, making it works reliably with no downtime and a smooth system. II. Accountabilities:
1. IT System Management and Maintenance
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), servers, storage systems, meeting rooms systems, computer workstations, connections to the Internet and peripheral equipment.
Optimize IT system and network performance.
Maintain and update IT documentation, including system and network diagrams, policies, and procedures.
2. Cloud Management
Proficiently manage and deploy Microsoft Cloud solutions, handling both the implementation and troubleshooting of cloud-based infrastructure.
Migrate or move the system as required by the business. This could involve relocating servers, storage systems, network devices, and hardware to different locations or upgrading to newer technologies or cloud-based platforms.
Perform shell scripting or other basic scripting tasks.
3. Hardware & Software Setup
Manage software licensing, updates, and patches to ensure compliance and up-to-date systems.
4. Security Implementation
Control and monitor the company's firewall and other security solutions.
Conduct tests and perform quality controls.
Implement and maintain backup and disaster recovery processes to protect critical data and systems.
5. Administrative and other tasks
Handle administrative task related to your activities (contract with vendors, making payment request)

**Act as back up for the role of IT Helpdesk III. Requirements**:
The IT Systems Specialist has a robust background in system administration, network configuration, and Microsoft Cloud management and deployment.
2-3 years of experience in system administration, network administration, or a similar role in a company size of 40-100 users, preferably within the financial services industry so that he/she can build a reliable digital system for Mekong.
The IT Systems Specialist is expected to exhibit high levels of responsibility and effective problem-solving. They should also demonstrate excellent communication skills to interact with Mekongers, vendors, and other stakeholders.

**Qualifications**:
**Education**: Bachelor's degree in Computer Science, Information Technology, or a related field.
Basic English language proficiency, both written and spoken, is required.
Relevant certifications, such as CCNA, MCSA, MCSE, or CompTIA Network+.

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