IT Support Specialist

2 weeks ago

Ho Chi Minh City, Vietnam Công ty TNHH Jollibee Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

We are looking for a highly capable IT support specialist to provide technical assistance to stores. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a F&B Industry environment. IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

IT Support Specialist Responsibilities:
Consulting with IT managers and other departments as required.

Providing IT assistance to stores and customers.

Training end-users on hardware functionality and software programs.

Resolving logged errors in a timely manner.

Monitoring and maintenance of hardware, software, and system performance.

Updating computer software. as well as upgrading hardware and systems.

Maintaining databases and ensuring system security.

Documenting processes and performing diagnostic tests.

Keeping track of technological advancements and trends in IT support.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Mức lương rất cạnh tranh, lương tháng 13.

Tham gia đầy đủ chế độ bảo hiểm theo Luật.

12 ngày nghỉ phép năm.

Tham gia các hoạt động ngoại khóa và teambuilding.

Cơ hội học hỏi, tham gia các khóa huấn luyện nội bộ, cơ hội phát triển và thăng tiến nhanh.

Lưu ý: Việc bạn nộp hồ sơ xin việc tại Công ty TNHH Jollibee Việt Nam đồng nghĩa bạn đã đồng ý cho công ty TNHH Jollibee Việt nam sử dụng các thông tin cá nhân được thể hiện trong hồ sơ xin việc để phục vụ cho Quy trình tuyển dụng và làm việc tại Jollibee.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
IT Support Specialist Requirements:
3-5 years of experience as an IT support.

Exceptional ability to provide technical support and resolve queries.

In-depth knowledge of computer hardware, software, and networks.

Ability to determine IT needs and train end-users.

Proficiency in IT helpdesk software

Experience in ticket management processes and monitoring performance metrics.

Advanced knowledge of database maintenance and system security.

Ability to keep up with technical innovation and trends in IT support.

Good in communication skills.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Quản Trị Mạng

Trung cấp - Nghề
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