Senior Sales Manager

5 days ago

Hà Nội, Vietnam Marriott International, Inc Full time

**Job Number** 24171449
**Job Category** Sales & Marketing
**Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

**CANDIDATE PROFILE**

**Education and Experience**
- **High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.**

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Understanding Market Opportunities & Driving Revenue**
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the.
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand’s Customer Service Standards and property’s Brand Standards.
- Executes and supports the business Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g.,, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.

**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and ve

  • Senior Manager, Sales

    3 days ago

    Hà Nội, Vietnam Arrow Electronics, Inc. Full time

    **Position**: Senior Manager, Sales **What You'll Do** - Responsible for leading the delivery of sales results from direct reports. In addition, responsible for an individual account plan with targeted growth goals. Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid...

  • Sales Executive/ Senior Sales Executive/ Vietnam

    3 weeks ago

    Hà Nội, Vietnam Datasite Full time

    Sales Executive/ Senior Sales Executive/ Vietnam Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here...

  • Senior Sales Manager

    4 weeks ago

    Hà Nội, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25032157 **Job Category**Sales & Marketing **Location**Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam, 920000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for handling local social catering opportunities for the...

  • Senior Sales Manager

    6 days ago

    Hà Nội, Vietnam Marriott International, Inc Full time

    **Job Number** 24153226 **Job Category** Sales & Marketing **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for handling local social catering opportunities for the...

  • Senior Sales Manager

    3 weeks ago

    Hà Nội, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

    **Hạn nộp**: 15/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Tây Hồ - Hà Nội Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Kinh doanh & tiếp thị Vị trí Nhân viên Cập nhật 11/10/2024 10:20 MÔ TẢ CÔNG...

  • IT Senior Project Manager

    4 weeks ago

    Hà Nội, Vietnam Value Point Systems Full time

    Department - Project Management - Job posted on - Feb 24, 2025 - Employment type - Full-Time **IT Senior Project Manager** About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower businesses to thrive in the digital age, connecting them...

  • Regional Sales Manager

    4 days ago

    Hà Nội, Vietnam VinaCapital Full time

    **Main duties**: - Represent VinaCapital and communicate effectively with high position persons at partners to keep good relationship and grow business - Determine the center of influence of each partner and develop a plan to reach out to them to pushing sales - Execute strategies and tactics to achieve sales targets with bank and non-bank partners. -...

  • Senior Sales Manager

    4 weeks ago

    Hà Nội, Vietnam FIS, Inc. Full time

    Senior Sales Manager (Capital Markets Solutions) Job Posting Description Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...

  • Senior Sales Manager

    5 days ago

    Hà Nội, Vietnam FIS, Inc. Full time

    Senior Sales Manager (Capital Markets Solutions) Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial,...

  • Senior Manager Finex

    3 days ago

    Hà Nội, Vietnam WTW Full time

    Ensure delivery of a high-quality client service to an assigned client portfolio in FINEX and promote new sales to achieve the sales target (new & renewal) Develop business focusing on key industries: Financial and Banking, Funds, FinTech, TMTs, International Groups and key products: Cyber, BBB&ECC **The Role** - Achieve new and renewal targets as assigned...

  • Pruventure Operations

    3 weeks ago

    Hà Nội, Vietnam Prudential plc Full time

    PRUVenture Operations & Project Management Senior Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best...

  • Senior Officer, Business Performance Management

    4 days ago

    Hà Nội, Vietnam Techcombank Full time

    3 Oct 2024**Senior Officer, Business Performance Management (40000942)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Corporate Banking**Job Purpose**: The job holder is Responsible for interact, coordinate with other Divisions, regions and other relevant parties in analyzing, providing data, monitoring business performance of...

  • Sales Manager Korea

    5 days ago

    Hà Nội, Vietnam Rikkeisoft Full time

    **Địa Điểm** Hà Nội - ** Trình Độ** Senior,Middle - ** Mức Lương** Negotiate - ** Ngày Hết Hạn** 30/04/2025 **Mô Tả Công Việc**: Rikkeisoft is a company established in April 2012 with a team of 8X founders from Hanoi University of Science and Technology with youth and enthusiasm, with the desire to raise the level of...

  • Event Sales Manager

    3 weeks ago

    Hà Nội, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

    **Hạn nộp**: 15/11/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận Tây Hồ - Hà Nội Giờ làm việc Khác Loại hình Khách sạn/ Khu căn hộ Ngành nghề Kinh doanh & tiếp thị Vị trí Nhân viên Cập nhật 11/10/2024 10:32 MÔ TẢ CÔNG VIỆC Oversee the...

  • Senior Officer, Customer Relationship Management

    5 days ago

    Hà Nội, Vietnam Techcombank Full time

    4 Sep 2024**Senior Officer, Customer Relationship Management (40000960)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Corporate Banking**Job Purpose**: - The job holder: - Support the Corporate Banking Manager (SRM) and the Corporate Banking Specialist (RM) in providing products and services to customers in accordance with...

  • Senior Manager, Insurance Advisory

    1 week ago

    Hà Nội, Vietnam Techcombank Full time

    20 Dec 2024 **Senior Manager, Insurance Advisory (40001471)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: 'The person in charge of the position is responsible for the operational management and effective management of the retail banking - Insurance segment to achieve the target of the unit in accordance with...

  • Mm Senior Relationship Managerment Manager

    5 days ago

    Hà Nội, Vietnam Techcombank Full time

    2 Oct 2024**MM Senior Relationship Managerment Manager (40000893)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Business Banking**Key Accountabilities (1)**: - 1. Customer Insight - Collect / learn the assumptions and sources of potential customers (leads) to understand the characteristics, needs, markets, competitive...

  • Senior Manager, Business Banking Center

    7 days ago

    Hà Nội, Vietnam Techcombank Full time

    30 Sep 2024**Senior Manager, Business Banking Center (40000905)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder organizes, operates and manages all activities of the CBC to ensure the achievement of business targets and service quality, portfolio quality according to the...

  • Senior Officer, Customer Relationship Management

    6 days ago

    Hà Nội, Vietnam Techcombank Full time

    21 Jan 2025 **Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group - Job Type: - Facility: Retail Banking **Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

  • Customer & Marcom Senior Manager

    3 days ago

    Hà Nội, Vietnam Prudential plc Full time

    Customer & Marcom Senior Manager Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...