(Senior) Communications Specialist

2 weeks ago

Ho Chi Minh City, Vietnam Zalo Full time

**What you will do**:
**Employee Communications**:

- In the context of a small and nimble team, influence our overall Internal Communications strategy and execute programs to deliver communications objectives throughout the delivery of Zalo group culture and business strategy;
- Generate own written and design content for internal initiatives;
- Storyboard or translate ideas to the creative team of designers to develop innovative ways of showcasing the unique culture of Zalo group;
- Track and measure the delivery and campaign performance for actionable post-mortem reports, providing meaningful insights and identifying future initiatives;
- Contribute to ongoing process improvements and escalate issues as necessary.

**Stakeholder Management**:

- Proactively build and manage relationships with key internal stakeholders across a range of businesses, functions to drive communications initiatives, uncover gaps and ensure effective implementation of communications plans; Work closely with the team and senior stakeholders to provide advice and content on the most optimal communication channel to ensure effective implementation of communication plans.**Administrative**:

- Manage and ensure billings and payment accuracy for project completion;
- Documentation and archival of content and digital visuals in the asset library.

**What you will need**:

- Bachelor’s Degree with minimum of 3 years in relevant fields, with at least 1 in a senior role in MNC or top-tier organizations;
- Ability to thrive in a fast-paced environment and work independently to get things done with mínimal supervision within the deadline;
- Grit, can-do spirit, ready to roll up sleeves to get the job done on brief and on time;
- Exceptional project management skills: Strategic thinker with a track record in project management and exercise decisive judgment to execute from start to finish in a fast-paced, ever-changing environment;
- Strong Communication: You possess excellent interpersonal and communication skills with the ability to influence stakeholders at all levels, especially senior management team;
- Strong critical thinking skills and ability: You can comprehend complex messages and business needs, and simplify ideas for ease of communication to the workforce;
- Editorial capabilities: You can write both short
- and long-form content and deftly adapt your writing style to our brand voice.;
- Passion for storytelling: Exceptional storytelling skills with the ability to convey complex information in an engaging and relatable manner;
- Creative conceptualization: You can take broad concepts and translate them into effective, creative campaigns to resonate with relevant audiences. Familiarity with graphic design a plus;
- Relationship building: You’re a great teammate who can effectively partner and collaborate with cross-functional teams;
- Technical prowess and digital savvy: You’re experienced with the relevant tools for social media, branding and data analysis.

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